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November 2023 by Whitfield East
I needed to update the maintenance on my 2011 Subaru Outback and the auto clinic did a excellent analysis and provided a detailed report of what needed to be fixed. I decided to fix most of the issues immediately and they provided a detailed cost estimate and scheduled the repairs for the next day. Car was ready on time and the cost was exactly as provided. My car is running better than it has in a while. Thanks.Service: Steering & suspension repair
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November 2023 by Daron Ford
Always appreciate a fair and knowledgeable auto shop. Good service, realistic assessments, and friendly communication. I've used them now for a couple state inspections. They provided sound recommendations and worked with my budget. I will return!
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November 2023 by dennis dasher
The crew at the auto Clinic are excellent mechanics and stand behind there work once you go there you you will be coming back they have been in business for years and are honest and trustworthy they are a small shop and you always see the same smiling people there.Services: General repairs & maintenance
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October 2023 by Maxim Brykin
Poor client service from the man at the front desk. Didn't finish the car inspection on the arranged day and didn't even call me to say that I would get my car back another day. Also, they didn’t call me to tell the cost of the additional work on wheel balancing as we had discussed before they started so I could consider if I was ready for that. I just got the receipt after the work was done. I hope this review will improve your Business.Services: Tires
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October 2023 by James Dwyer
GOUGERS!!! Stay away! When the Honda dealership recommended two fluid replacements for a total of $250, I thought a) they might be making it up, and b) it's got to be cheaper to go to a family-owned local garage. I dropped it at Auto Clinic at Longhill and told them I didn't know if the services were even needed, was told they would let me know. A few hours later I was notified they had done the work (without contacting me) and the total charge was $460! Plus they told me I needed new brakes, when the dealership had told me two weeks earlier the brakes were fine. Never again!The gougers response below that my estimate from the dealer did not include parts is absolute nonsense; it was for the total job. And are they suggesting they charge over two hundred dollars for transmission and brake fluids for a Civic? Hah!Services: Transmission
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October 2023 by Barb Siry
I was very pleased with the service I received at the Auto Clinic. The part was ordered and work done on a timely basis.They were professional, accommodating, and friendly. My go to shop from now on.Services: Tire rotations
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October 2023 by James D.
GOUGERS!!! Stay away! When the Honda dealership recommended two services for a total of $250, I thought a) they might be making it up, and b) it's got to be cheaper to go to a family-owned local garage. I dropped it at Auto Clinic at Longhill and told them I didn't know if the services were even needed, was told they would let me know. A few hours later I was notified they had done the work (without contacting me) and the total charge was $460. Plus they told me I needed new brakes, when the dealership had told me two weeks earlier the brakes were fine. Never again!
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September 2023 by Jamie B.
Mechanic failed inspection on my truck due to worn bushing on drivers side sway bar link. I disagreed, but I had no recourse to change inspection results, so I had them replace. This Shop then engaged in price gouging and has a very rude customer service from the male at the front desk. Details below.Timeline of replacement & reinispection:9:03 Truck driven onto lift & raised for repair9:16 Replacement complete & truck lowered (13 MINUTES TOTAL TO REPAIR)9:28 Reinspection complete & drove truck outHere are the charges:$91.37 PART - (1) Sway bar link (Auto Zone & Advance each have that part for $37.99 & $41.99 respectively)$83.94 LABOR (Shop labor rate is $140 per hour. My repair took 13 minutes, or .2 hour, but they charged me 36 minutes, or .6 hour. I was charged triple the amount of labor than the repair required)$17.63 Shop consumables$3.57 Hazardous Materials$205.19 TOTAL including taxUpon conclusion of the repairs, I asked the male rep at the front desk about his labor rate. He raised his voice, was abrasive and dismissed my concern on what I was being charged for both labor and parts.I do not recommend this shop and warn others to stay away.
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September 2023 by Mary Windley
Yesterday was my second visit for inspection and oil change of my much loved 2012 Camry. They pointed out that the car needed transmission fluid exchanged, quoted a reasonable price, and offered to do it then if I cared to wait. No hassle or threats of dire consequences. Yes, do it! I am so pleased with the professional work and friendly personnel here. I will happily sign up for an appointment and continue to use Auto Clinic.Services: Transmission
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August 2023 by Jen Price
Took my car in to be inspected. I received a point by point review of each system, a list of recommendations, and the inspection status. Justin talked me through each thing that needed attention, gave me a realistic estimate, and scheduled the necessary work. The work was done on time, and the bill was what I expected. Not only is the staff professional, but they are friendly and go above and beyond for their customers. Highly recommend.Services: General repairs & maintenance
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July 2023 by Scott Herr
I have relied on the Auto Clinic for annual inspections and repairs for a number of years. They have always been prompt, thorough and professional. You can’t go wrong using the Longhill Auto Clinic
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July 2023 by Robert Mongold
Very friendly and helpful people. I was told I needed new brakes and rotors, but they made it clear that I had almost another year before I would need to replace them. Only some minor service was needed. I will definitely be coming here in the future.
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July 2023 by Barry Strohmeier
I had a nail in my tire, causing a slow leak, and was going on a long trip the next day. TAC said they would need the car dropped off, since they were filled up with work. In less than an hour after dropping off the car they called and said it was done. Fast response and fair price. They also work on my two other cars and do a great job.Service: General repairs & maintenance
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June 2023 by Steph H
I've used The Auto Clinic for many years. Their service is amazing! They do a great job. Fair prices and they work with me on prioritizing my service needs. Maintenance is very critical for me and my husband. We drive our cars for years and know that keeping up with the 'schedule' is very important. Also, really convenient to our home.
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June 2023 by Brian Murphy
Best place for work on your car! I have done business with Chuck, Justin and their team for over ten years and have had nothing but a great experience. Quick service, quality work, good prices, competent employees and pleasant to work with.
