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September 2023 by Alicia Manning
Great location, great service, and spectacular people. Special thanks to Joyce and Ginger!
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July 2023 by Ian
Great customer service. They made my experience amazing
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July 2023 by Russell Wimbrough
Awful customer service when calling on the phone. It takes 15 minutes to talk to someone every time and they can barely speak english.
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June 2023 by Rhett Bray
Easy to deal with. Polite staff.
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March 2022 by David bergeron
This is the most incompetent bank ever!!!!!!!!! The staff is clueless!!!!!! If you have a fraud issue they are no help!!!!!!!!! Bank somewhere else!!!!!!!!!
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April 2021 by William David Francavilla
I was very thankful for the staff of this branch of Bayport when I was in a bind this past week. Thank you all!
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January 2021 by Alex Armstead
Unfortunately, my car loan is through this bank, but the customer service at this bank is terrible. Their employees are rude and I would not recommend anyone to use this branch, or bayport in general.
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October 2019 by Aurora Sky757
10-10-2019 Update, because they claim that I was offensive to their customer service representative over the phone who started abusing me first, they closed my account and stole my non taxable income in the month of September and applied it towards a loan balance that I was already under a contract for to pay off monthly. I guess they felt that they can go into my account numerous of times without me getting upset, then when I call in about this account activity, they close my account and breached the loan repayment contract that was on file because their feelings were hurt as if I do not matter in this life? The reason for this dilemma in the first place is because Bayport Credit Union have been placing dozens of Transaction Inquiries onto my account that is uncaused for. I have asked them to stop and they refused. So in the month of August through September there was plenty more. I called in about it as usual and the party began. Well as a result, after speaking with the bank branch assistant in person when I went in the following business day for copies of my transactions, I ended up having a PTSD episode in front of all of their customers and had to be taken away in an ambulance for treatment. My bank account funds were stolen for the rest of the month therefore I ended up not getting my prescriptions nor did I have food for the entire month! Also, I ended up breaking down right there on the scene because I could not fill my prescriptions for they had already depleted my funds. When I asked the branch assistant for water while I was in the office speaking with him, he stated that he can not give me any because I was no longer their customer. Then when I had my episode minutes after walking out the door from speaking with him, he wants to ask me if I wanted water, after he had just told me no! I also shared with him how I needed my money back and how they were breaching their contract because I hadn't eaten! Whether or not a business feel offended because you are voicing your complaint, does not relieve them of any contract that you have on file with them! Therefore, they breached the contract and purposefully took my non taxible income as garnishment which is against the law and caused me to suffer physically and emotionally because I was then without my prescriptions and food for an entire month! The emergency department who treated me ended up giving me a months supply of my medicine, and gave me a dose while I was there until I get paid again the month of October. In addition, I racked up thousands in emergency transportation and medical bills as a result of Bayport Credit Union breaching the loan repayment contract that we were in by stealing all of my funds from my account to pay it back without my consent. It was not like I was behind on paying it or have I ever been late paying anything with them. Yet, they purposefully yielded adhering to the contract that I had with them and caused me much pain and suffering. Knowing about my prescription and food needs, they still chose to violate the contract and my life. Ultimately, at the end of the month, I received my funds back after the damage was done and they still expect me to use it to pay back my loan, in which I will as always, however, their breach of contract which resulted in my pain and suffering and losses will be liberated.... end of 10-10-2019 update.
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September 2019 by aj w
I do all of my business with Bayport and would recommend them to everyone. They have great rates and are very helpful in answering any questions I have.
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September 2019 by Stacy Adams
Thanks for your help today ladies!
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August 2019 by Lindsay Wood
I am specifically writing in direct response to the review given by "Gary master" . I feel like this review is totally made up and not a direct experience this person had at Bayport location... maybe personal "made up stories" opinions of people should be posted In other places besides company reviews ... you know like Facebook... childish antics need to stay off of professional links. Bayport is a great company to bank with. Have a great day and best regards!
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August 2019 by Gary Masters
I went into Bayport today and I will NEVER go to Kaliy or Kayla....whatever her name is but this childish little girl was rude and so disrespectful. It very much surprised me because all the other girls are amazing!!!!
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January 2019 by joey camden
Manager Patti Lauterman horrible . Gave her my POA , cause my Mother was in Nursing Home around the corner . I told Patti I needed the original POA back she refused ! My Mother bank card was stolen so it was emergency I get bank info to police ASAP because my mother in nursing home . Patti also was rude when Told what we were there doing . Never ever will go back there . My POA original was destroyed, before it was returned . Grafton bayport tried so hard to help me , grafton even offered to get a notary out to help me .
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January 2019 by Valerii Zhelezniak
Zero coustomer service
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March 2018 by Jax Wilshire
WORST BRANCH EVER - CLOSE YOUR ACCOUNT
