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September 2024 by MK
Some prices are a bit high but that’s just how it is nowadays. Still not as high as Goodwill and the money goes to an amazing cause, supporting sick children AND reducing your carbon footprint by shopping secondhand.
Donation process was easy, just parked out front and dropped a bag of items off.
The discounts are awesome. 25% all day Tuesday, plus first responder/military discounts on other days.
Found some plus size work pants for me, $6-7 a piece versus $30+ buying new!! Cashier was super nice as well. This is my go-to thrift store.
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August 2024 by Victor Jimenez
Wasn't great, didnt have a lot of clothes options, small store, and price tags were confusing
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June 2024 by Brenda L Gordon
Sold me something that did not work and was missing a part, her co-worker tried to tell her it was not going to work without the missing part and she sold it to me anyway. Will not shop their again. DAV Thrift Store will allow you to exchange electronics within 7 days.
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June 2024 by Becky Henning
Always clean and organized. Very good prices on brand name items.
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March 2024 by tommy
Visit this store often, till prices have gone threw the roof a used adidas T-shirts $19.99 you've got to be joking smh,anyhow so other day went in and in glass cabinet upfront they had 2 items I purchased they were taped up BIG TIME ,and asked clerk if we could open be4 purchase she said if there taped up like that means they been looked over and have all pieces (should have open it) one item was a design art kit (missing the pen) unablr to load the software without it, so that's was 29.00 down the drain ,2nd itrm was a new Bosch finish brad nailer samr thing in black box taped up (someone unscrewed the gun and removed all the inner workings, so that one too is a waste , $60 dollars thrown away on some trash not happy with them and there prices lost my business
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January 2024 by John smith
Staff is extremely rude! And prices are absolutely insane.
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November 2023 by Gary Dop
They will not allow you to try on clothes (They say you can, but they provide no dressing room) and you cannot return something that you buy. So you're out the money on anything that doesn't fit because of the no return policy. When asked about the policy, the lady behind the counter said, "This is a America."
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October 2023 by No Name
I saw something that I wanted to purchase but figured I couldn’t because it was blocked off, I looked up, saw this sign, followed instructions, asked an associate for help, then was told things behind are not for sale, to which I pointed out the sign, the lady read “not for sale”. I was a bit confused because I wondered if I had read the sign wrong so I looked at it embarrassed but I didn’t, it does say things are available. “Furniture items behind yellow chain are for sale. Please ask an associate for help.” She asked someone else who was back there stating Antoinette isn’t here, the person in the back responded things aren’t for sale behind the line. Which is okay, but to avoid awkwardnees, the sign should probably be updated.
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October 2023 by Cryst'l Scheer
You have to be super careful with pricing at this location. Right now they have items like plastic saving units and foot lockers that they have priced the same as the brand new options at Home Depot and Walmart. This is definitely the MO for this location and hopefully their poor management doesn't reflect on all the other CHKD locations. For example, the Newport News location prices their used items accordingly and don't try and take advantage of people.
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September 2023 by Ruth potter
Awesome!
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September 2023 by No
Table on the floor didn’t have a price so I walked it to the front counter. Nearby customer stated she asked the manager for the price and she stated $80.
Same manager or whoever comes up and tells me it’s $100. This is poor business practice. This person needs serious training. 1:41PM on 08/02.
Also, I frequent CHKD often enough to know protocol. Makes me second guess returning to this particular one.
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September 2023 by Andrew Patton
Atrocious customer service...rude!! I will never donate to this place ever!! I will be taking my donations to people who actually want and need them.
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September 2023 by T Y
I always find something here. The staff is very nice. The prices are good.
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August 2023 by Dennis
Table on the floor didn’t have a price so I walked it to the front counter. Nearby customer stated she asked the manager for the price and she stated $80.Same manager or whoever comes up and tells me it’s $100. This is poor business practice. This person needs serious training. 1:41PM on 08/02.Also, I frequent CHKD often enough to know protocol. Makes me second guess returning to this particular one.
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June 2023 by St O
Some good finds but some things are just ridiculously priced! I can buy this same pot brand new elsewhere at a cheaper price. What a joke!
