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September 2023 by Betty J.
I visited Christmas Mouse on Richmond Road earlier this week 9/13, to purchase items for my grandchildren, unfortunately that did not happen. When I entered the store, two employees were talking to each other, they didn't acknowledge me at all. As I walked through the store looking at several pieces I was going to purchase; still no acknowledgement at all. No offer to assist me with finding what I needed or offer to let them know when I may need some assistance. I did see other people, a group of white patrons who entered the store after me, who were greeted with loud hellos, and how are you doing, laughter and cheery chatter. Can we say racist with a capital R. I heard Williamsburg was a racist town, but had never experienced it until that day, in that place. I immediately left the store and as I passed the two employees, they still said nothing, just watched as I left the store. Needless to say I will never enter the store again. I went to the Williamsburg General Store across the street where I was greeted instantly with a hearty hello and how are you today. I was assisted in getting what I needed that day. Shame on the employees who worked at Christmas Mouse! I visit Williamsburg frequently and spend lots of money on goods. Christmas Mouse will never be on my list of places to shop again.Sincerely Mrs. B. Jefferson
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July 2023 by D. B.
Love this store- I collect S'more ornaments and gift them to all of our grandchildren every year for Christmas. They had a fantastic selection and even had some I've never seen before.They have a wonderful selection of Christmas ornaments and decorations. The service was also great!Highly recommend
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November 2022 by Matthew U.
This was another Mom connected visit for me. Mom loved Christmas and everything about it. One of her favorite things to do was to decorate the Christmas tree. What better place to visit and spend some money than a place that is noted for having ornaments.I have been to one of these while on vacation in the Outer Banks, so this was not a mystery for me. I still do not understand how someone can work in here year round and still remain sane. It just baffles me that you don't go crazy listening to and dealing with Christmas year round. You are a strong person to be able to work in here.I browsed while I was in here before decided on what to get. I have to say that it will take you forever to go through here. There is an upstairs that overlooks the downstairs which is equally filled with ornaments.As a side note, they do carry a small amount of items that deal with other holidays/seasons but it is obviously overshadowed by Christmas here.Once you do make a selection make your way down to the register area and be helped by the wonderful staff here. The lady that helped me here was amazingly kind. She took time to chat with me and wrap every ornament I both separately, as if I was to hand out small gifts to the people I had bought them for. Such a nice experience.
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August 2022 by Rebecca H.
A winter wonderland! Christmas Music playing and gorgeous. Trees! You have to check it out!
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June 2022 by Kerry E.
I absolutely adore this Christmas shoppe! They have everything you could imagine wanting for Christmas, even toilet tree ornaments! The staff are very nice and jolly, they have a great selection (even a big Disney collection) and trees galore. The only reason I'm giving it 4 stars is because their prices seem to be a bit inflated, although I feel bad saying that because we did get some really cute Christmas Mouse porcelain coffee mugs for $1 each, with a coupon from one of the free hotel lobby magazines.
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April 2022 by Kate B.
What a nice large store. We even had a coupon for a dollar mug. We got some amazing pieces for our tree and home.
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December 2021 by Dave J.
I have no intentions of buying merchandise from any business that will not allow an 8 year old child to use the restroom. Telling a customer to walk their child a block down the road to use the restroom is inexcusable, and possibly the worst customer I've ever heard of.....pathetic human beings.
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October 2021 by Stacey V.
Huge store full of Christmas ornaments every theme you can think of they have. I am a s***** for picking out a few ornaments very place we visit on vacations.If you like Christmas store this is a great one it is huge with friendly staff
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May 2021 by John L.
We heard about this shop from where we live in Midlothian. My wife loves Chistmas, and I must admit the selection was pretty good; The prices were maybe inflated a tad, but we bought two ornaments anyway. The reason this is a 3 would be from the person working there. I have a kidney issue and needed to use the restroom; all she would say was "Sorry- no public restrooms..." I explained my issue, and we had already paid. She would not relent. One would think that a huge store like this, and in the off season would let you use the restroom! Heck, I would have cleaned it for her! Luckily, I made it to a place to go. I hate to say it, but we won't be back.
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December 2020 by Jennifer K.
Dec 13 we love the Christmas Mouse in Williamsburg! They have every kind of ornament you can think of! We were looking for a possum and a black pig. We found both!!!! So happy. Also the cashier was very thorough with making sure the credit card machine and countertop was sanitized.
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March 2019 by Lisa Powers
Did not visit
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March 2018 by Vicky Thompson
Love the people. Everyone was super nice and they have a wide variety of items that are reasonably priced.
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March 2017 by katherinemerry Reb
Wherehouse
