CubeSmart Self Storage in Williamsburg is highlighted by customers for its exceptional and compassionate service, especially during difficult times. Multiple reviews praise the staff for being helpful, courteous, patient, friendly, and professional. The process is described as quick, easy, and a breeze, with great customer service that goes above and beyond. Customers appreciate the personal communication, including detailed emails and phone calls. The facility is recommended as a safe and reliable place to store belongings, where customers feel genuinely cared for and treated with empathy and respect. Many state they would highly recommend this location.
Awesome customer service Suzanne and Courtney are awesome couldn’t be happier
January 2026
Very friendly, professional.. easy to deal with Amber
December 2025
Susan was absolutely amazing! She made the entire storage process smooth, easy, and stress-free. She went above and beyond to make sure I felt comfortable and confident with my unit. Definitely ask for Susan when you visit!
