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August 2023 by Google user
The staff in this pharmacy are incredibly rude. I understand they are short staffed. But it is never ok to speak disrespectfully to a customer or anyone for that matter. Saying, “what do you want” is just unacceptable. I work in medicine and I know how frustrating it can be. Patients can be rude. And we are usually underpaid and under appreciated. But we are still accountable for our words and our actions.
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June 2023 by Ayse DurukanSonmez
I wish I could give 0 stars. Prescriptions are never ready when they are supposed to be.
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March 2023 by Lance Whyte
Just moved to the area and this is the 3rd time I have used this Pharmacy. I find the CVS employees very rude and uncaring, I recently had surgery as an out patient , I went to pickup my prescription and they told me it wasn't ready and that it would be 2 hours. It was called in by my Doctor 2 hours prior to me going there. I was in a lot of pain from my surgery but no one seem to care. This is by far the worst CVS I Have ever been in. I will be changing pharmacy with my Doctors and spread the word how horrible this CVS is.
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February 2023 by Harry Paratestes
Amanda is the worst! She is rude to people just trying to get their prescriptions filled. Not going into too much detail, but we are frequently lied to.
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December 2022 by Joan Marquez
The waiting line at this pharmacy takes forever!!!!! I think I’m going to do mail order.
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June 2022 by admin waterbottle 6003
The immunizer left even though I had an appointment scheduled. The vile of doses was also just empty to the point where I couldn’t get a dose either unless a new vile were opened. Not sure how both of those things happened when I had an appointment scheduled. The person on the phone was clear about what happened though, and offered to do a walk-in on several days.
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June 2022 by Asilkan Şahin
I just wanna see 1 freaking time that the prescription is ready. I always go the next day knowing how slow they are and still not ready. They always say the same thing, 'not ready yet but it'll be ready in half an hour'.
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June 2022 by Delta T Air u0026 Water Balancing
Absolutely horrible service. For 3 weeks trying to get my proscription filled out!!! Today they told me to come 1 pm , then 3 pm ! Still not ready!
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December 2018 by Ashley L.
I have been a customer of CVS for many years. 6 months ago we moved to Virginia and began using this pharmacy. I've encountered 1 courteous technician, a few floating pharmacists are kind but that's where that location takes a turn for the worse. Everyone else has such a terrible attitude and lacks very basic customer service skills. Today was 3rd time the pharmacist, Omar, has laughed at me while refusing to fill a medication that hasn't been changed in several years and has been filled at CVS exclusively. "He doesn't feel comfortable," was his excuse. He told me I can wait on the Pharmacy Manager, Melissa, to fill my prescriptions tomorrow or he can call my doctor but it's Sunday. Then laughed at me. (HE has filled this medication before.) The last time he refused to fill a medication it was for an antibiotic. My physician's office mistakenly called in 7 days worth instead of 10. They caught it and called to correct the mistake. He would only process the 7 days even after confirming that they had received an update from my physician. He told me flat out that it was MY FAULT! It doesn't seem like it would matter except my insurance would only pay for it once and I was going to have to pay cash for the remaining 3 days worth. Doing so would cost me 5x the amount of our copayment. It took several days but I was able to get 10 days worth filled after multiple trips and calls to the pharmacy. I've asked for the General Managers contact information on multiple occasions. They will not pass my information to him/her or provide contact information upon request.
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December 2018 by Marilyn M.
Service needs a lot of improvement. Attitude adjustment needed in pharmacy. I spend too much time waiting in consultation line only to get a snippy sarcastic response from the tech.
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December 2017 by Sarah H.
Just left this CVS pharmacy and the lady with the glasses and short haircut who checked me out was rude!!! It was clear that she did not want to be there!! She never spoke or greeted me and when I inquired about a CVS card so I could receive the buy one get one she huffed and puffed and rolled her eyes as if I was getting on her nerves. She rang me up and could not wait to place my receipt in my hand so she layed it on top of my bag and walked off. As she walked off, she told the people who were behind me that she would be back in a minute... the rush and why she was unable to perform her job: a young female dressed in blue scrubs was standing at the door waiting to talk to her. I don't care who us standing at the door waiting on you, you wait on your customer..with a smile..and do not rush them and treat them as if you have better things you could be doing. From now on, I will shop where I can be greeted and not rushed because you have family members visiting your job that you would rather be talking too!!!
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April 2017 by Rodney Thompson Sr.
Great customer service. But takes too long to get a prescription filled.
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February 2017 by Will Trost
CVS stopped accepting Tricare which is the insurance for millions of military service members. Thanks for nothing CVS.
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February 2017 by W H.
The is the worst CVS I ever stepped into in the country. The process to obtain a Rx is nearly impossible. 9 out of 10 tries there are mistakes or it is just not ready when expected. I no longer try to get my prescriptions there but my wife does. Today we realized that the head pharmacist Michael is flat out nasty, has no respect for customers and zero respect for women. Do yourself a favor and see a caring pharmacist considering they are providing drugs for you. Since when does a store employee (head pharmacist) argue and yell in a customers face over the counter? The management team is useless as well and complaints fly right over their heads.