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October 2024 by Alexis Stuckey
The staff is always kind and relatable. I find much cooler items here than the other more popular thrift stores in williamsburg. 100% recommend, this store has been a staple since I was a kid!!
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October 2024 by Roseli Alcântara
Whenever I can, I go there and find some treasures hidden in the racks. I love walking there
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September 2024 by Hilary Harding
Terrible service. For curbside pick the driver drove past my house twice and didn't slow down or look for any donations. I attempted to flag
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September 2024 by Mary Lukasiewicz
Great store with fair prices
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June 2024 by Lucia Garman
The workers and managment engage in favoritism and price according to like and dislikes of customers. Do not follow their own store policy
The managment is very unfrendly
this store lacks a touch of professionalism and its a shame considering that its all donations and its supposedly benefitting Vets
I witness the manager tellin a customer to leave the store after the customer voiced her discontent . I was appaled by the manager losing a sale rather than make the customer happy
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June 2024 by Mary Evans
Found a lot I wanted to purchase at very reasonable prices.
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May 2024 by Jamie Mullinex
I came from out of state to visit family and stopped in. There were 2 items I was thrilled to find and I was there 15-20 minutes before they opened. There was someone else looking at the items as well. I set them by my vehicle and took the tags off so I could go inside immediately and pay for them when they opened their doors. Being on a very fixed income I was over the moon that I would be able to afford to get what I have been needing! As soon as an employee showed up I told her what I had done and she raised her voice at me and told me I’m a thief and I was stealing. That the items shouldn’t have been moved until I paid. She humiliated me infront of my mom and cousin and when I apologized and reiterated that I was waiting by the door so that I could pay she reiterated that I am a thief and I’m lucky she wasn’t going to prosecute me today. I was utterly humiliated as I held back tears. I apologized repeatedly and she scoffed at me at shut the door and locked it. I put the items back with the tags and left. I held back tears because I didn’t want to embarrass myself further. I am a daughter of a veteran and I was a wife of a veteran for almost 16 years. Even though I will be back to the area to visit family and we love thrift store shopping together, I will never return.
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May 2024 by Chris Edwards
Cashier literally slapped my phone away as I asked about Apple Pay. She’s angry and rude and should be reassigned. No excuses.
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May 2024 by Yaldaa Al-ani
Rude lady at the cash register.
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April 2024 by Lawrence Wood
Always good quality available
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February 2024 by Evan Wollerton
Usually a good selection of clothing but unfortunately they’ve permanently closed their changing rooms - I’ll probably stop going at this point because it feels like burning money.
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February 2024 by Diana Brittain
Great prices. I stopped shopping Goodwill.
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November 2023 by Robert Frost
I was at your store today Oct 24th putting together my Halloween costume and the manager took all the items I had gathered together after over an hour of searching for everything and put all of it away and when i asked what happened she was so rude to me acting like it was my fault the stuff got put back cause I laid it out on one of the couches to see how it looked together then she expected me to search for everything againPeople saw me gathering that stuff, it was obvious someone was putting together an outfit, my cart was right to it, I don't know how this lady got to be manager but it doesn't seem like she cares about her customers or at least not this one
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November 2023 by Sarah Palmer
Went here one time several months ago and would not recommend and won’t be back. They do have a lot of clothes to offer but they have permanently closed down their dressing rooms. It’s no longer the Covid pandemic. I understand a lot of thrift stores are deciding to do that because unfortunately people are stealing things. What gets me is their return policy. They only allow 30 returns and they don’t give you a refund but instead they give you store credit. If it was a different kind of store that always has things stocked and I shopped there regularly it would be fine but when it comes to a thrift store you never know if you will be able to find something. I would be out that money. So after taking my time and filling my cart up with clothes only to discover that by a rude employee, I put the clothes back and left. It’s unfortunate because I love thrift stores and have shopped at another DAV location before and hadn’t had a problem there and I appreciate service members and now they will be getting less money to support them
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November 2023 by john f.
Lots of diff items.
