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March 2024 by Jeff F
Asked for front tires to be checked for imbalance and all they wanted to do was to sell me new tires. They claimed minor wear on front tires was causing imbalance. Give me a break! Went down the road to local tire shop and balanced tires and what do you know imbalance fixed!!! Wow saved hundreds $$$$$Clowns and hacks
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March 2024 by John Randall
I just wanted to thank the young man who checked the air pressure in my tires (silver 2008 Toyota Tacoma extended cab with panic rack on the back of the cab) about 5 pm on Wednesday, February 28th (I think his name on his shirt was Travis S.[?]). HE CHECKED THE TIRES IN THE RAIN! THAT WAS SO KIND AND COURTEOUS!!! Thank you so much for going above and beyond the call of duty! I've always had great experiences every time I've done business with Discount Tire. KEEP UP THE GREAT WORK!!!
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February 2024 by Eric Amundsen
Great service. Got out quick with an appointment. The associates working here are knowledgeable and friendly.
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February 2024 by Tim Suhr
There is no doubt about it, this is the best tire company in Williamsburg. Hands down! These folks go way over the top to make sure that everything is done completely to your satisfaction and will keep working on it until it is correct! My family and I have used these folks for RV's, Tesla's and a variety of different vehicles and always have been 100% satisfied. Best prices in town too! Highly recommend!Tim Suhr
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February 2024 by Mariela Marius
Super nice. Had trouble with tires on a Enterprise truck rental, Discount Tires were ready and willing to help but Enterprise roadside assist would not approve the work. So kudos to Ethan and the others here for their great customer service. Wish Enterprise would have let you all fix the issues. Keep up the good work.
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February 2024 by Patricia Urso
They are good but do not balance tires.Sends you elsewhere to get that done at an added charge.
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February 2024 by Harry Duplain
Quick and easy service. Great customer service!
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February 2024 by Kristen Peifer
Great tire service and customer service. Honest, helpful, very fair pricing. Skip the dealership and come here.
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February 2024 by Shelda Blackwell
Needed my tires checked for air. They were very accommodating and very nice. In and out in a jiffy. No charge!!
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February 2024 by Tom Flesher
Visiting from way out of town, my rental car left rear tire was leaking air, and a friend suggested Discount. Dom took care of me for free. This place is amazing! Highly recommended!
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February 2024 by TIffany De Alwis
I have yet to have a bad experience here and I have been here 3x.My first experience I had a nail in my tire. You know when you go, there is always a little stress because it is an unplanned issue whether it be money, hoping the item is in stock. I made an appointment (which I felt they had various times available). I had an idea of what tire I needed but I wasn’t sure what was in stock. I went in and was greeted instantly, I didn’t wait in line and the pricing was upfront so I knew what I was spending. In addition the tire was in stock and I felt no stress during my experience.The next time I went in was to get the previous tire align (at no cost). Again treated so nicely and didn’t have to wait long if at all. They even had construction going on. Which I feel like sometimes can be taxing on staff but they were so pleasant and patient with me.The 3rd time was for my sister in law. Everything mentioned in my experience applies.I appreciate their consistency and it’s really refreshing to get a service where people actually want to help. I will continue to send my business here and hope the quality of services doesn’t change. Reliability in the community is necessary and happy to see it exist here.
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February 2024 by Gwendolyn Murphy
I went to the Williamsburg VA Discount Tire yesterday evening as the store was closing. The employees didn't tell me to come back tomorrow. They waited on me as if it was the beginning of the work day. No rushing me to make a decision. The staff keep me up to date as to the status of the progress to replace my tires. I was in and out in less than 40 minutes with a brand new set of tires. What a great experience. Thank you again to all the employees that helped me!!
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January 2024 by Pam Sherman
What a well run operation. The employees were well trained and attentive. The entire place had a good vibe like everyone knew what they were doing and they worked as a team. Nice atmosphere!I had a nail in my tire which they resolved in no time at all. I’ll go back there for sure.
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January 2024 by Andre Popov
Courteous and quick service. What more do you need?!
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January 2024 by Lameck Omari
Convenient with great customer care.