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April 2023 by julie dalson
Gorgeous showroom with excellent customer service. Ask for Ellen, she goes above & beyond!!
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November 2022 by Rhett Bray
Very helpful. A lot to take in during a visit.
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July 2022 by Christopher Dubea
Unfortunately my builder has directed my wife and I to Ferguson. I do dearly love being treated poorly by their people while they charge a premium for the products they sell.We live 3 hours out of town and had an appointment scheduled for Friday at 10. At 9:15, after being in stupid I-95 traffic for over 2 hours they call to say we're going to have to reschedule the appointment.Um, no, you need to figure something out.We get there and are told after a bit of terse conversation that they are bringing someone in from another store to help us. Only problem is that will take 30-45 minutes. Wow, what great customer appreciation.So we finally are talking to the salesperson, and all of the prices we are seeing are list prices. What's the contractor discount on these? Oh, these are final prices...We will definitely be shopping our order around and will use the vendor who has the lowest prices.I will not reward Ferguson's bad customer behavior by writing them a check for anything over our allowable from the builder.Stay away from these clowns if you can
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December 2021 by Stan York
A friendly greeting and no one bothered us about walking around for ideas.Our current project is our master bath - plenty of beautiful sinks and faucets and lighting ideas.I did feel they fall short when it comes to shower doors. They have many more (huge) decorative tubs than they have showers on display.Fun fact: my favorite display was the extra high kitchen sink.
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September 2021 by Tom B.
The go to shop for bath and kitchen in the Williamsburg VA area. No pressure sales. Nice show room.
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August 2021 by Barry Ehrenfried
One of the many Ferguson Showrooms I work in setting up displays. Installing lighting, appliances, bathroom vinettes and more.
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August 2021 by Eric Jones
Good service
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June 2021 by Cynthia Favret
Don’t Buy GE Cafe Appliances
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May 2021 by Ed Verstegen
Nice place
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April 2021 by Mary Cothran
Great service in purchasing a water heater. Took awhile to get it, but we had time to wait for what we wanted.
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April 2021 by Tomad Mejia Mejia
They nise you asking for help people very nice helping no matter your white or black Mexican or Chinese Japanese
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April 2021 by Davene Rutledge
Nice store
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October 2020 by William Maus
Good guys..
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October 2020 by Adanna Davis
Very dusty and dirty inside
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October 2020 by Katy M.
I had a complicated defective, shower head (Hans Grohe) issue in that it was 12 years old and the model was no longer available. I worked with Tyler Booth, Manager, in the Williamsburg, VA store and he found a solution that worked. Everyone from the front-desk (I'm glad you are here) greeting I received to the "can-do" and "will-do" attitude of Tyler to help resolve my issue in a cost-effective way was above and beyond outstanding service. We have used this store for other home improvement projects and that is the attitude of everyone who works there. I will continue to use this store based on how I am treated and valued. Thank you Tyler, and all the employees at the Williamsburg, VA store.
