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November 2025 by Mylyssa M Thompson
Alycia have is amazing customer service today. Stop by and check out their deals
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April 2025 by Erica Nicole
This was my very first visit not only to Williamsburg, VA, but to a Guess Clothing store Outlet. I was pleasantly surprised when I walked in, this store sells a lot of items that are my style. There was a very nice woman who helped me when I saw a pair of boots that I wanted to buy and I didn't care how much they were lol, yes, they were that cute...unfortunately, the boots were too small and out of season so no more were being sold, that's ok, I got to try them on and now I know to be on the lookout at Guess stores for their Fall fashion. I ended up getting a handbag and a charm bracelet.
The customers in front of me were having an issue with their transaction and the lady who helped me made sure to keep the lines moving and treated each customer accordingly with their transaction. She even took time out to help with an issue I had with signing up on the keypad, I asked could she come from around the counter so that I could show her what was going on, she was very patient and willing to help - I very much appreciated it that.
I didn't catch her name but see the sales number from the receipt. Thank you so much salesperson - 385564, for making my first time at a Guess Outlet in Williamsburg, VA a pleasure. Will def pay this store a visit again in the future.
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August 2024 by Mital Shah
Staff was very rude. Kept following us and asking if we have decided on something. When we were ready, he kept taking us back and forth trying to check out on his phone. Refused to give us separate bags for the 3 purchases we made stating they were short on bags. When we requested a gift receipt, he refused saying that he already punched the transaction and cannot do it. Very unprofessional. Will never visit this store again.
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July 2024 by Emily Shea
For treating their employees like dirt.
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March 2024 by vermelle Bryant
Very nice first time there. The guy was very helpful.
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January 2024 by Ruth potter
Excellent customer service and item selections.
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January 2024 by Tham Saravanapavan
Good selection ?
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December 2023 by Philip Rorrer
Would be 5 if it wasn't for their Black Friday decision to make people wait outside worse than COVID times. They are allowing around 10 people only in this big store. I heard so many people walking by not shopping there only because of the line waiting. I know they had to lose alot of money because of this. It's crazy
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October 2023 by Jennifer Retikis
Great clothes
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October 2023 by Michelle Anderson
Cousin spent a lot!
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August 2023 by Viola Anderson
I purchased a few items. Very pleasant staff.
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August 2023 by Shontell Johnson
I Enjoy Shopping and I decided to go in the Guess store and I was being followed but not helped.I purchased several items which were on sell.I got back to Richmond and as I was going through the items I purchased.There was a security tag left inside the bag.As soon as I opened it there it was.I'm confused because the young lady opened the bag before ringing it up.It didn't even go off as I was leaving the store.I think they need to spend more time helping and not watching and just maybe that tag wouldn't be on my bag and I wouldn't have to drive back to Williamsburg to get it taken off.
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August 2023 by Joe Beck
Marcus was awesome. He helped us and had a great attitude. Good store
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June 2023 by Colby Jones
Love the fit of guess jeans and that's why I buy them. Rarely purchase shirts or other items because the branding/ labeling is overpowering and im not big on labels to start with. I purchase clothing for comfort and practicality, which their jeans excel at in my opinion. That said this time around I was disappointed with the pricing from an outlet. I guess they may still be discounted but priced to high for me this time around.
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April 2023 by Love Jones
Excellent selection and customer service
