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January 2026 by Mike Rucker
What a wonderful facility doing great things. I must visit for any pet lover.
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January 2026 by Donna Larock
Brought home two beautiful girls. I only had one carrier, but they loaned me another for the 2nd cat. I felt the handling of the more skittish cat was a bit rough. It took her awhile to feel safe.
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December 2025 by Lauren Siegel
I’ve been so impressed how everyone there is so caring for all of their animals. They work hard to find homes and help animals in need. I began dog fostering for them this year and they are amazingly helpful, working as a team. The shelter is very clean. The staff and volunteers are wonderful!
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December 2025 by Bridget Townsend
Onsite shop great for last minute gifts.
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December 2025 by S S
Animals seem loved
Workers are a little stuffy
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November 2025 by Suzanne Berthier
I recently fostered to adopt ! The adoption is now final for a beautiful 2 month old Australian Shepherd mix puppy They provided all the beginning shots, neutered, microchip.Saw new vet yesterday.Zuma was given 5 stars!
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November 2025 by Cynthia Curl
Have adopted several cats over the past 15 years. All WONDERFUL pet companions!
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November 2025 by Victoria “UnoMcThiccies”
Always kind and helpful. Amazing place to foster or adopt.
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November 2025 by Johnny Feliciano
Nice place, great people, they need more volunteers to support the place. Bit you can feel the love for all animals in there.
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October 2025 by Julie Rubi
Incredible staff who care so much about the welfare of their charged. Please go there to adopt or volunteer!
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October 2025 by Charles Johnson
We have rescued 2 dogs from this facility in the last 20 years. They are amazing. No need to go anywhere else for your animal needs. Thank you again HHS.
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October 2025 by Crystal Clay
Such sweet people who truly care about the animals
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September 2025 by coco
Came here a week ago with my husband looking to adopt and the staff was extremely rude. We were nothing but respectful and understanding towards you, so if you want people to adopt from shelters, at least make your shelter and staff welcoming/friendly.
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September 2025 by Ishani Shetty
Clean and very sweet staff
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September 2025 by Aftyn Bracy
I came here with a close friend. We were looking to adopt a dog or a cat as we were both about to move to a new place and we wanted a companion to help with nerves of a new place and being away from family and such. We spent almost an hour looking at all the animals and asked to visit with a little kitten named hector. We gave the lady helping us all the details about our move and that there would be another cat living in the home, ect. Everything was great. We met the cat, we loved him. He was shy at first but opened up be very quickly and we had a great connection with him. We talked about it and started to fill out the adoption paperwork and then all the sudden this woman at the front desk asks who we are filling out paperwork for, I say hector and her exact words were “oh we are going to have to think about that.” At first I thought she was joking around, no she was serious. She claimed that hector a 4 month old kitten had become bonded with his kennel mate and she thinks if we try to take one without the other we will have behavior problems. I asked “what behavior problems?” She claimed that the kittens had gone to a foster home after they got fixed and were separated and supposedly acted “depressed”. So an animal acted depressed after a surgery in a new place? Okay? That’s very normal and not an accurate representation of the animals behavior. She should know that. She then became very firm saying “I can’t let them go separately.” So she started out with a maybe and then changed to a definitely aka story changing aka bs. Not to mention she would not look me in the face while giving me her “reasons” as to why we couldn’t adopt him. We brought up the idea of foster to adopt which allows us to see his behavior and if he is truly depressed we would not adopt him and her response to that was that we were out of the range to foster. I live in Surry by the way, a town over. Here’s the thing animals being bonded is a real thing but it’s more often between two animals that lived in home together for years or maybe months, not between kittens who shared a kennel. Not to mention this was a 4 month old kitten, they haven’t even formed their true personality’s yet. She said that they always laid on each other as a reason they were bonded but news flash animals lay on each other all the time that are not bonded, for example the 4 puppies they had were all laid on each other when we got there and one went home by itself while we were there. I have adopted 3 animals as well as worked at animal shelter and I don’t claim to be an expert but I’m not a dummy either and something was clearly fishy in this situation. There’s was either something about us she didn’t like, she was trying to save that kitten for herself/ a friend, she has some control freak problem, or she doesn’t know what she’s doing. The situation was extremely upsetting, animals are very important to me and when I’m filling out paperwork I have my heart set. She tried to show my friend “other kittens” but we don’t see the animals as products we see them as potential family so we were not going to just grab another one. Honestly I cried for an hour after because I was heart broken. I’m not writing this review to tell people to steer clear of this shelter, because all of the animals there still need homes and for the most part most of the other staff were very friendly and helpful. I’m writing it so that lady has some form of accountability and for our experience to just be out there. I contemplated making a review at all but reading through the other reviews and seeing a couple of similar experiences, I wanted to share.
