-
September 2023 by Deno Plumley
I typically struggle finding good places to take my cars. I started my working life as a mechanic years ago and still do the majority of my own work but some things (AC, Alignments and just-don't-have-time-stuff) I take places. I know I am picky, I hate finding things like stripped or boken bolts after I take a car somewhere. I also hate the needless sale of things I don't need. Let me say these guys are awesome.This is my second time at Impact Auto:First time was AC repair I think I was out the door for around $200. I couldn't believe it! ... I felt sure I would get a $500 charge.Second time was alignment, I took the car there after replacing ball joints, etc. I was a bit worried becuase the car actually went down the road straight and seemed fine and I kinda thought I might get it back, I hate to say it, maybe worse, with a slight pull or something. However, was concerned about the tires may wear uneven. - So anyway, I pick up the car after the work was complete, get in the car and leave, steering wheel is now absolutely perfectly straight (wasn't before). The car doesn't pull and has good return to center. Goes down the road perfectly.Virtual hug to these guys!Services: Steering & suspension repair
-
June 2023 by Paul Gallo
Great team of mechanics - super helpful , trustworthy service and they keep my two trucks running in rip top shape.
-
April 2023 by Daryl Boord
Did a great job fixing the check engine light and vacuum leak issues. However, they did not change the oil filter during the requested oil change.Services: Oil change
-
January 2023 by emily
I have had a lot of work done to my Acura at impact auto- brakes, fluid flushes, inspections, oil changes, etc. and they’ve always explained everything in detail. They’ve even been honest and said I don’t actually need some of the services I thought I did. Marley is so pleasant to work with. Definitely recommend.Services: Air & cabin filter replacement
-
January 2023 by Colin Wright
The BEST auto repair team ever! The staff are always friendly and professional. Impact Auto serviced both my old and newer vehicles, and keeps them good as new! Highly recommend!Services: Oil change
-
January 2023 by Richard Blovad
Very nice family owned business. They were very friendly, did a great job, and were very reasonable.
-
December 2022 by Erik Sonderman
Impact Auto came highly recommended from my aunt's neighbor, who has been a long-time customer. Marlee was wonderful to work with. Very friendly, knowledgeable, professional and honest. Marlee fit me into the schedule this week which saved me because I'm from Illinois visiting family for Thanksgiving and started having car troubles and need to head back home this weekend. Impact Auto diagnosed the problem, provided detailed information on their findings/root cause, and even saved the components that they replaced for me per my request. Support to this local small business and you won't be disappointed!Service: Auto exhaust system replacement
-
November 2022 by James G.
Excellent, expert service. Always helpful and informative. Provides amazing service at a reasonable price.
-
November 2022 by Eric Beinhart
Extremely friendly service! Staff were very helpful in explaining the problem, solution, and costs. Overall, a pleasant experience!Service: Auto brake repair
-
October 2022 by Mark Dickson
Impact Auto saved us! We suffered a tire puncture on the highway, and stopped in hoping to get it repaired. The staff at Impact Auto were so kind and, despite being busy, attended to us immediately. They patched our tire and got us back on the road quickly. Thank you for coming to our rescue!Service: Tires
-
September 2022 by Jajuan Johnson
I received awesome service today at a reasonable price on my windshield washer system. The customer service was excellent.
-
July 2022 by S. Barry
Knowledgeable team that is helpful. I highly recommend
-
July 2022 by Dennis Britton
As always very friendly and helpful. Even though very busy they did a quick diagnostic test for me. Impact Auto is my go to auto repair choice. They are awesome.
-
March 2022 by Jordaine Chambers
My first time ever going to an auto shop outside of the dealership. The customer service was amazing. Even if I didn’t get my service done here I would’ve given 5 stars. The lady at the front was informative and helpful she went beyond to accommodate and make me feel comfortable. I’m a first time car owner with minimal knowledge of cars just learning as I go but they made me very comfortable. This is gonna be my go to I trust the mechanics they weren’t forceful or aggressive.
-
March 2022 by Bob P.
We have been increasing the range of service we need to have options for our cars. Impact now services our 2021 Tesla model 3, and our 2019 Lexus 4h SUV. We are happy to the repair/Service options and value that Impact represents.
