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March 2024 by Valerie Patterson
Horrible
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February 2024 by Jennifer Podish
All employees were super nice, checked all the xtras and changed my oil.
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February 2024 by Joe Brown
People were amazing super nice!!! A lot of useful information they helped us with! They were more expensive than a couple other places but it was definitely worth it! Meineke really told us my back tires wouldn’t fit in the garage yet jiffy lube had no problems the tires are 24s so it’s not that crazy! But thankful jiffylube helped us with no problems and they were very fast!!! Definitely will go back
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February 2024 by Laurie Roberts
The jiffy lube in Williamsburg is wonderful! The staff are extremely pleasant . Daniel was very knowledgeable, professional and very helpful.
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February 2024 by Jody L Bennett
Very kind, professional, and thorough.
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February 2024 by jim smith
The techs were very nice and efficient. I was disappointed that there were 5 people there and no one that could operate the transmission flush system.
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February 2024 by M Dzic
The employees at this location actually cared about doing a good job on my vehicle. They were thorough, didn’t rush through and I witnessed them checking on my car repeatedly until they had a definitive answer. I was pleasantly surprised by how professional and friendly they were.
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February 2024 by Cynthia Odden
I love going to Jiffy Lube. They are professional, quick and great customer service.
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February 2024 by Andre Popov
Always courteous and fast. No issues at Williamsburg location.
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January 2024 by John Hilburger
The place was to be opened at 8:00. I was the only person waiting and my oil change started at 8:15. The cost listed was $105. I paid $115 after a $25 coupon. I was in a rush, so I got what I deserved.
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December 2023 by Jackie O'Brien
Extremely helpful when I had an oil sensor problem on my road trip. Quick and friendly service by the whole team on 12/23/23.
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December 2023 by Kelly Osborne
I went to Jiffy Lube after having an oil change and state inspection at Lexus Auto in Newport News. My car was running extremely bad. Lexus Auto had left my air intake cover completely off and that was the reason for my car running really bad. Lexus Auto was trying to get me to bring my car back to them not knowing that the air intake was completely removed by Lexus when they checked my air filter and even said I needed a new air filter which I did not. Jiffy Lube also replaced my serpentine belt which was frayed. Oil changes and lifetime state inspections are not all they are cracked up to be. Do not use Lexus of Newport News for any services because they are crooksThank you jiffy lube for getting me safely back on the road!
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November 2023 by Carol Ensor
This had to be one of the slowest Jiffy Lubes I have been to. It took an hour for them to change my oil and rotate my tires and that was with no wait. I also told them the tires needed air and they drove my car out of the stall and then came in and told me they needed to bring it back in because they forgot to add air to the tires, after an hour of having it. They seemed to spend more time socializing with each other instead of making sure they were accomplishing all the services and doing it in a more timely manner. I won't go back.
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October 2023 by Sandra Royce
I called on Friday 10-20-23 asked how much front and rear breaks would be the girl told me 999.99 tax and labor I asked if I needed a appointment she Said no. I go Saturday morning told them what I needed. First they never looked at my car I was there for a half hour just waiting finally she comes in and says ok ma'am I got your estimate it going to be$ 1200 I said nope I was quoted 999.99 tax and labor she proceeded to give a excuse if you can't do something when your getting a quote then jack the price when people go there then don't give a quote before seeing the car
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October 2023 by Robert M.
Brought my daughter’s Versa in for an oil change & tire rotation. The service was professional & very efficient at a reasonable price. I was also pleased to overhear the Lead Tech watching over & providing training tips to what I assume was a new hire. The whole crew made sure everything was done right. Thank you!Service: Oil change
