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October 2025 by Kevin Nguyen
Prices are not consistent. I had similar loads for all 3 trips. First two times I was charged around $12, the third time it doubled. Pricing really depends on who you run into up front.
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September 2025 by Beth Ardutiel
Everyone was courteous, patient, and professional there from Corey to Tim, even the heavy equipment operator was patient at the end of their working day when I’m sure they were ready to pack up and go home. 5-stars all the way.
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September 2025 by Juny Thomas
(Some)Rude staff. Facility is clean, convenient, and handy. However, the staff are a mixed bag.
I have had multiple occasions where the customer service has been negative. One occasion the worker called me a derogatory word and another worker yelled at me aggressively. Both occasions did not merit this kind of unpleasantness.
To be fair, I've also had positive experiences with a couple workers.
It's just a mixed bag of nuts there - good luck.
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July 2025 by Carlos Martinez
They are always so helpful and a great place to bring your items.
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April 2025 by Chun Li
Workers are friendly and helpful!
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December 2024 by MG Billy
Great folks.
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December 2024 by Bill Kilcullen
Recycling center! Easy in and out, helpful and friendly staff.
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August 2024 by Jim Smith
Very convenient location with helpful, friendly staff who educate you on how the site works. Very reasonable pricing compared to other options. This is one of JCC’s better run services.
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April 2024 by Robin Williams
Crew is always welcoming, professional and friendly!
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March 2024 by A Seda
Easy to use and affordable prices! Friendly staff
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October 2023 by Alberto Lucini
Very rude staff. I felt like I was doing a good thing by taking items to the recycling center. But when I arrived, all I received was a belittling lecture from the staff about what I can and cannot recycle. The staff should be trained to be more accommodating and friendly. It doesn't matter to me if the staff is frustrated with explaining rules every day. Its my first time, and if you want people to return you need to be more considerate.
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July 2023 by Christian Silverio
The pricing is very inconsistent. And last week they apparently raised prices which is now double what it used to be. A few of the employees are friendly and knowledgeable, while the others are extremely rude and complain about closing time. This is a county operated trash center! Why are prices so high and where are our tax dollars going!!!!
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July 2023 by Clare Provoncha
The staff there is GOD-awful. I was moving and needed to weigh my truck. They turned me away and said they wouldn’t accept any form of payment after I mentioned I was moving with the Air Force. If I could give 0 stars, I would. If you need to weigh/dump anything, go to Love’s Truck stop in Providence Forge (PF) or somewhere in Newport News.ADDITIONALLY: Their blatant disregard has cost us more money in mileage and more time spent moving back and forth PF and Williamsburg (2 hours round trip rather than the 20 mins planned).
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March 2023 by Michael Ferguson
Been going here for years and they have an employee who gets irate if you show up near closing time complaining about the hours. Please don't accept the job if the hours bother you. We all have things to do not just that one guy.
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January 2023 by Annette Minter
The guys were very nice and David was very helpful unloading the mattresses. Thank you very much for your help
