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October 2023 by Alberto Lucini
Very rude staff. I felt like I was doing a good thing by taking items to the recycling center. But when I arrived, all I received was a belittling lecture from the staff about what I can and cannot recycle. The staff should be trained to be more accommodating and friendly. It doesn't matter to me if the staff is frustrated with explaining rules every day. Its my first time, and if you want people to return you need to be more considerate.
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July 2023 by Christian Silverio
The pricing is very inconsistent. And last week they apparently raised prices which is now double what it used to be. A few of the employees are friendly and knowledgeable, while the others are extremely rude and complain about closing time. This is a county operated trash center! Why are prices so high and where are our tax dollars going!!!!
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July 2023 by Clare Provoncha
The staff there is GOD-awful. I was moving and needed to weigh my truck. They turned me away and said they wouldn’t accept any form of payment after I mentioned I was moving with the Air Force. If I could give 0 stars, I would. If you need to weigh/dump anything, go to Love’s Truck stop in Providence Forge (PF) or somewhere in Newport News.ADDITIONALLY: Their blatant disregard has cost us more money in mileage and more time spent moving back and forth PF and Williamsburg (2 hours round trip rather than the 20 mins planned).
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March 2023 by Michael Ferguson
Been going here for years and they have an employee who gets irate if you show up near closing time complaining about the hours. Please don't accept the job if the hours bother you. We all have things to do not just that one guy.
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January 2023 by Annette Minter
The guys were very nice and David was very helpful unloading the mattresses. Thank you very much for your help
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January 2023 by Benjamin tisdale
To who it may concern!! My trash wasn’t dumped on the 14th which was Valentine’s Day my called and asked why it wasn’t dumped. The person said my service was canceled in December. But I paid $125 in December to restore service. If that was th case the my trash shouldn’t have been dumped but my last dump was on the 7th of February 2022. So Yesterday I called and there was a reschedule for my trash to be dumped yesterday. Why is my trash still sitting in front of the house FULL?! I’m not understanding and it Wednesday the 16th!.. Everyday it’s not Dumped I will write a review!! This is the WORST WASTE company I have ever had service from!!????????
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January 2023 by Eva Burke
Well organized area for disposal of large items, based on content. Very pleasant team members, providing fair assessments and clear instructions for sorting and depositing items in various bins.
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January 2023 by Hector Davila
Convenient hours of operation and the staff is very helpful
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January 2022 by breakfast cabbageworm
jenny is extremely rude and i do not appreciate her behavior, other than that all other employees are very kind and good at their job. very convenient and well kept dump!
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January 2022 by Edgardo moscoso
Difficult lady attends the dump area, and extremely overpriced for only little weight, wouldn’t recommend the place
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January 2022 by Jeffrey Grantham
Very inconsistent in pricing. I limbed up all the trees in my yard and have made several trips over the last couple of weekends. I was charged 2 coupons or $8 each trip. Today they said $12. The load was no bigger than before. When I complained he said ok, $10. WTH! The are to dump limbs had not been cleaned all day or longer causing a back up because it was spilling out into the drive thru area.
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January 2022 by Elizabeth Wright
Very polite staff.
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January 2022 by Trenton Christine
Grate place, everyone nice besides the scale lady, she always have an attitude even my first time and I was just asking how the scale process works.
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January 2022 by John Smith
Who designs a facility where you have to back up to a wall and lift items up and over a wall to dump them from a pickup truck? Then they stuff the recycling containers over in a small corner. Not sure why the word convenience is even used in the name of this location because it is far from it.
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January 2022 by katie luna
The guy at the front was super nice, told me exactly what to do and it was reasonable for a whole truck load full of miscellaneous trash. They also take cards which is insanely convenient.
