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March 2024 by William J
McDonald’s lost a customer for life today. Not only will I never return this location I’ll never return to any of their locations.Ordered ahead on the mobile app, wasn’t ready when I got there. (This has happened more than once.) Then they would not refund the purchase when I told them I wanted my money back. They said since it was ordered through the app I would have to call for a refund. The app has a multitude of options, but none of them are requesting a refund. Here’s a company that’s grown too big and is hopeless out of touch with their customer. I will never return.
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March 2024 by Andie Meddaugh
This McDonald’s I’ve tried multiple times while living here, and I’m reluctant to leave bad reviews, but this one I think warrants it. Every time I’ve gone here across a 7 month span, something has been broken. I walk inside to place an order at the counter and no one is ever there. I’ll stand there for 15 minutes while employees serve the drive thru, but ignore the interior. I’m just disappointed at this point.
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March 2024 by William Weidner
If I could give this McDonald's a 0 I would...worst McDonald's in the area...absolutely terrible
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March 2024 by Tisa Walker
Staff was very nice restaurant was very clean only complain I have is the chicken nuggets when I got them or Stone Cold.
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March 2024 by Aaron Sykes
What a visit, we walked in after placing a mobile order for counter pick up. Upon entering, we walked into employees SCREAMING at customers, because their COMPUTER was down. One gentleman stated he had been standing there for 20+ min and was told nothing. Then a crack-head looking overweight manager came in and started screaming at him and told him he may want to take his business elsewhere. We witnessed multiple people walk out over this disturbance, and we were made to wait over 15 min for our food. I understand your computers go down, but you should NOT be yelling at customers who have already paid for their food. While no one in my party was directly yelled at, it was a very uncomfortable experience.
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February 2024 by Aric Stewart
Took the family for breakfast on the way to DC. Service took close to 25 mins, food was cold and we had food missing.
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February 2024 by Bosco Weriey
Kid-friendliness: Need proper food handling
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February 2024 by Amanda Woolley
I’ve been waiting 15 minutes for my food. No one is available to inquire about a timeframe. All employees are behind the walls. I cannot order from a human, even when all the kiosks are occupied with customers.
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February 2024 by zachary bishop
It's a McDonald's...
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January 2024 by Mike
Need more employees. Fix the McDonald’s sign outside to get more customers. It’s too hidden. Also the employees can help customers at the counter instead of directing them to use kiosk.
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January 2024 by Will Imoehl
We sat for several minutes in the drive through with no service at 8:54 on a Thursday
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January 2024 by Lisx A
I was waiting for my food, finally got it, and I was missing a McChicken, waited in the counter for 5 min, the manager was on the phone ignoring me, and employe in the kitchen eating looking at me and ignoring me as well, finally the manager saw me and ask what I need and finally gave it to me.
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January 2024 by George Thomas
If you do drive thru, pls check your order before leaving...for me they seldom get my order right.
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January 2024 by Charles Zimmerman
Hate giving rating like this and I do like McDonald's once in awhile but this particular one is so poorly run. I go here more often than I care to admit and every single time it's a waiting game. They are poorly staffed during all times of the day. I have waited as long as 25 minutes in the drive thru line and there would only be one car in front of me on multiple occasions. Wish it was better because it is super convenient for me to come here. If you are looking for a quick meal and in a hurry stay away from here.
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January 2024 by nathan walker
I liked the food but the kids they hired were too apathetic when i said i need a new receipt because the kiosk ran out of tonor...this has happened twice now....so who is responsible for the machines?
