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September 2023 by Jess G
Can’t say enough great things about this place. The staff is always kind & helpful, you can tell they care about the well-being of all pets & it shows. You can also tell their products are meticulously chosen based on the ingredients & we appreciate knowing that what we purchase there is healthy for our dogs. Their self-serve washing station makes bath time SO much easier for us. Koozie even thinks bath time isn’t so bad at Nautical Dog ?
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August 2023 by Foster Walker
Very helpful when we needed guidance on how to take care of a cat we adopted. Spent time with us and we really appreciated them sharing their expertise & personal experiences.
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August 2023 by Rachel Smith
The cat cove is THE BEST! Such a wonderful way to support our animals and Heritage Humane Society. We love visiting for kitty snuggles and we adopted our cat from here a year ago. He’s been the sweetest addition to our family. Their store also has great options and their staff is amazing. 10/10!
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July 2023 by Jessica Yoder
From toys, so many different treats, food, accessories, and more, this place has it all. Even a dog wash area AND a room full of adoptable cats that can be played with!
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July 2023 by Angela Della Croce
Absolutely love this store! Such a clean and cute spot with a fantastic selection of high-quality products. What I love most about the shop is its owner. She is so incredibly dedicated to her mission of serving pets, animal rescues and the broader community. I love all the events and creative ideas she comes up with to bring people and pets together. Products here are a bit pricey, but it's in an expensive area and it's a small business so I understand.
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July 2023 by Michelle Schupp
It was a nice visit. I was in from out of state and missing my furbabies. So I walked in sat with some amazing cats for some therapy. Amazing staff super friendly. Some very neat items. They don't just have things for pets they have things for their owners. Just wish I could remember where I put the shirt ... ?
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June 2023 by Shawn Wilson
If I could give 10 stars I would. The people who work there deserve a raise. Not only are they happy and kind but the self service dog wash could easily be priced 3 times as much. I drove 30 minutes away for them but I'd easily drive an hour. 10/10.
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June 2023 by Sasha
Love this place! Took my new puppy here for the first time and bought a few things. They have a cool cat corner too!
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June 2023 by Radar
Such friendly staff. Dogs welcome! Great atmosphere. We visit here on vac to spoil our fur boys once we pick them up from the kennel, they now expect a treat...
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April 2023 by Alli Raymer
We love taking our pups here and they love coming here!! Such a great selection of food, treats, grooming supplies, and other fun pet related items. We come here for the self serve dog wash, they provide everything you need and it's nice that the tubs are raised so you don't have to bend over too much. The staff are always very pleasant.
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April 2023 by Alexia Ridener
So yes it is pricey, however it is quality items. Foods, healthier and more natural ingredients, you pay for what you get. If you're like me and want a great place that's friendly and educational, also exciting for your fur baby this is the place. I've recently learned about it and have visited five times now in the past month. The staff are friendly, knowledgeable and helpful, plus for my fur baby they are very inviting and show him lots of attention and he adores the attention. They gave me samples of stuff to try when asking about kibble and raw foods, which I find very helpful before investing money on a new food choice my picky eater may not like. They have a bone bar that have introduced me to new bones that are better for my pup. They have a dog bakery, that my pup loves and they have toys at dog level so he occasionally grabs a toy he likes. It's fun for my baby and me. The staff being so friendly is a plus, and the rewards program is awesome. Why not get something back for the money you spend and it shows they appreciate your business. To me this place is the best.
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April 2023 by april m
I just can't shop in your repetitive, high pressure environment. I don't want to sign up for a loyalty program! The look on the lady's face when I declined 3 times could have stopped a clock. Your receipts don't say you have to be enrolled for a return without a receipt either. I don't pledge loyalty to anything and neither do you obviously. Sign up seems to be a requirement to shop there. Nice staff, with airs and extensive (push the samples) training, but this place stresses me out. I can't just come in and simply buy dog food. I was kind but Hallie didn't offer me a sample of the goat milk though I would have politely declined. Hallie could not be bothered to go the extra minute for me. (Unknowingly I elevated to "that" customer, I guess.) Personally, I want my excellent customer attitude to meet EVERY business owners expectations, but Nautical Dog is just too snooty and my purchase of a $100 bag of food didnt increase my value to them either. Building great rapport is so important to me as I have lived here 23 years. Nautical Dog seems to want me to stay at the curb.
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April 2023 by Mary Bottoms
Really love that they help find homes for kitties. We enjoyed being able to visit and pet all of them as we were missing our own.Great place for everything you want for your cat or dog.The selections are great.
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April 2023 by chris guimond
Friendly staff, plenty to choose from for dogs, great selections. I am returning to get my dogs leash.
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March 2023 by Bryan Hooker
Incredible place to get anything you need for your dog (and possibly cat, but I can't say for sure). The staff is always friendly and helpful.
