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February 2024 by Philomena Donaldson
Mike is a friendly and kind gentleman to drive 3 hours home with. He drove us from Williamsburg to Herndon VA. We talked we laughed and most of all his driving was perfect and safe. I pray he made back home safely. Thank you Mike ?
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February 2024 by Travis Depuy
Great service. Shout out to Mike. Car broke down out in the woods and he came all the way out there quickly and efficiently and at a great price.
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February 2024 by The Roots
Mike was prompt, courteous and very helpful! It sucks being stranded but having good roadside assistance makes it less of an ordeal.
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February 2024 by Kelly Rudd
I didn’t get his name (although he probably told me and I just forgot), but he is former law enforcement and he was very kind. I have my own opinion about AAA as I think communication between them and their drivers needs improvement. But back to the driver though, he was very cautious/careful with my very older model car and made sure that it was securely tied down. He was respectful and I wish him well in all that he does. I appreciate it.
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January 2024 by Jose Ramos
Great service this company gave me especially the owner many thanks. I was on the way to drop my kids off at school had to walk the rest of the way but car heated up an shut off on me an wouldn't start back up but I called several towing company an well they cost an arm and a leg but this company an the owner gave me a great deal thank you my man I do appreciate it alot but I do recommend these guys there very professional thank you again guys much love
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January 2024 by David Martin
Mike was very FAST, SAFE, And extremely professional! He got there before the Uber driver!!’ LMAO! He was east to get along with and interesting to talk to while towing my Nissan back to my farm! It felt more like a friend giving me a ride home vs being taxied by a tow truck. I’d give 10 stars but 5 is all they would allow!
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January 2024 by Jacqueline Hollis
Mike went above and beyond to make me and my boyfriend comfortable. We broke down on an exit ramp and he was there within 10 minutes. He let me wait in his warm truck until my Uber arrived. Thank God for ppl like him. Go Mike!
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January 2024 by Shonda Saunders
Horrible tow service , I would never recommend this company to anybody
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December 2023 by Samara Adams
0/10 would never recommend . The dispatcher claim that they were on the way in 90 minutes . 3 hours passed and no one showed . Had to call a million times just to get someone on the phone. He lied and said my car was scheduled to be picked up at 8 am & promised he would take of me. By time i woke up it was around 845 nobody still has reached out and said a word. When i finally spoked to the same guy from the night before he claimed my tow service was cancelled. If you wanna sit around twirling your thumbs & waiting for a tow company to decide when they wanna pick you up OMG Towing is the right company for you no matter if you’re stranded on the side of the road in the cold with children they don’t give AF
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November 2023 by David Jackson
I am really surprised of the great reviews...I was forgotten and left behind and I don't know why there were no care nor check up, while I was stranded for hours. I even spoke to owner hoping I get recovered...NO. my insurance company dispatched the roadside assistance. Omega was called and stated there arrival in 90 minutes. 2 hours later no one was picking up there calls....I should had realized they said the Hell with me, the business is backed up. Inspite of a business being overwhelmed with calls please tell the customer you can't do the job so the customer can find someone else. To ignore and not answer calls from someone you promised you would arrive at a certain time... is unprofessional. Stranded motorist die when communication is not conveyed. Luckily I wasn't in a storm with sub 0 temps. My 3.5 hours of wait was not in vital conditions. All I needed was a jump. Never showed up.
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October 2023 by Eros
Mark was very respectful and helpful when dealing with the stress of having a vehicle towed, as well as dealing with insurance. Was professional and kept me up to date on everything when my insurance was not playing ball.Service: Car towing
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October 2023 by Kristy Keller
Roadside set me up with them for towing, called at 815am and they were supposed to be there by 10:30am. Called at 11:30 and the driver said it would be 40 more minutes. Called again 12:50pm and couldn’t get anyone to answer the phone and no one ever came to tow my car. Horrible service.
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September 2023 by Elandra Arnett
I am unsure of how to feel about this service. This company was assigned to me by roadside assistance. My ETA was around 2:30 pm on 9-7-23. Nothing happened. 4:20 pm rolls around and I had not received any updates at all. Just kept saying ETA 1 minute. So I call. I was not upset, mad, or angry because I understand. The owner Mike even thanked me for my kind tone and apologized for it and offered a free 10 mile tow in the future that was transferable if the driver didn't get there in the 16 minute time frame that he was away. I didn't really care about that. So I got my hopes up thinking 20 or so more mins and we'd be on our way after a almost 2 hour delay on top of the already over 1 hour and a half wait for the service in general. 30 or so mins rolls by again and I call. Someone answered and said they would call me back. No call back. Waited about 30 more mins and called again. Straight to voicemail 2 times. They made no attempt to call back. We started the process around 12:30 pm and they didn't actually get to my car until around 5:20 pm or so. The guy didn't even say hi or sorry for my extremely long wait and the inconvenience. I get that the paycheck isn't fully there for roadside and I was so patient. But this was very unfair considering how patient and forgiving I was being for over 5 hours. We still didn't get confirmation about the free 10 mile tow either... What a disaster...
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September 2023 by Bryan Epps
Jeremy and Mark are an absolute blessing. Listen my car was broke down in Newport News and I reside in Baltimore. I got home safely. The driver was so down to earth and pleasant and I can sleep with ease and figure out my situation with my car now that I’m home. I highly recommend Omega towing! These compassionate gentlemen are highly recommended!!!Service: Car towing
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September 2023 by Victoria B
Absolutely wonderful service. My alternator went out when we got back from vacation and thankfully omega was able to help out (I’d shout out my insurance but they were doing a lot but omega came thru) and tow it to my mechanic. Would definitely recommend.Service: Car towing
