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January 2025 by Cherlynn Hewitt
The employee’s were very helpful even with small details like license tag bolts. He assisted me in finding the correct bolts and then installing them. I will use them in the future.
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October 2024 by sam Echfar
Arrived about 6min before 9pm, the open sign is on, the hours shows close at 9pm, but the front door is locked and no one inside, also I called and the phone kept hanging up!
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September 2024 by Daniel Ryan
I'll start by saying I appreciate their inventory and customer service.
They always have the items I need when I need them and you can't put a cost on that.
Their counter staff are helpful and friendly, even going as far as installing my battery in the rain not too long ago.
Why I didn't give 5 stars.
Their prices are outrageous on everyday items. $97.88 to buy oil, oil filter and air filter for my truck. Walmart, as much as I despise going there is $59.38 for the same 3 items. That adds up quickly when you change your oil monthly. Over $450 before tax every year.
Their knowledge of products they carry is subpar. I normally use Fram filters and they told me they stopped carrying Fram because they were made in Mexico but carried Wix because it was all made in the USA. (Personally I don't believe the quality is different because it was made past an imaginary line) but when I took the wix air filter out of the box you cam clearly see where it was manufactured.
I will still shop with them when I need parts now. But I will try to plan better and get what I need where it's more affordable and their knowledge is better.
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July 2024 by J. Lawrence
Great Customer Service. Speedy Service. Ready to be helpful. Informed me of when my battery would be ready. Good attitude. Alot different from where I'm use to going.
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April 2024 by Drew Rowley 973
I needed polisher for my head lights so I came to this O Reillys and I was impressed with the service and the convenience.
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February 2024 by Brian Moore
Customer service is second to none!.I am in the norge store 4-5 times a week. I buy all my customers parts there as well as parts for my personal vehicles. These guys know parts! They go above and beyond to get me the right part and get it fast .Good parts. Competive prices, and professional service . Can't ask for anything more than that
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January 2024 by Ed
Great customer service
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January 2024 by Bob Claire
Great place to get your vehicle back on the road.
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December 2023 by Michael Ayers
Quick and helpful service
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November 2023 by irene Bierie
Every time I go into O’Reilly Auto Parts store in Toano the staff is super friendly and helpful. They really go above and beyond any expectations, and offer to help before I can even ask. Thank you!
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August 2023 by Robert Claire
Great place to get your vehicle back on the road.
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August 2023 by Douglas Rowe
Always friendly an helpful
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August 2023 by Mary Pezzetta
Helpful staff......not trying to rip you off.Shop here ladies!
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July 2023 by Darrell Collins
No issues
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July 2023 by W K Beachum
Quick & excellent service, expert advice and install of small part. In and out in 5 minutes. Reasonable pricing. Convenient location in Norge, VA
