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September 2024 by Lauretta Kotakis
On Friday September 13, 2024 around 11:45am- 12 noon, I was at the UPS store on 4680-181 Monticello ave, Williamsburg, VA the you ng lady was at this location working by herself. She was very professional and she took care of my detailed, time consuming certified mail (3) in an even paced & thorough way, even though in the time I was there 20-25 minutes a few other customers came in. She patiently & sweetly told the customersvwsitung that she will be happy to help them in just a few minutes after she was done with my out mail. This professionalism shown by this young lady working at this UPS store on Monticello ave Williamsburg, reinforced my desire to return to this particular UPS store from now on. Keep up the GREAT work UPS store @ Monticello ave Williamsburg.
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July 2024 by Jenn LaDow
Outstanding customer service
Crowded at certain times of the day but the counter staff takes care of everyone as quickly as they can.
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April 2024 by David Hanna
Brianna was very helpful. She compared companies & advised us on the cheapest one.
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March 2024 by MMHUCKABEE
If you are looking for small-town charm with modern efficiency, the Parcel Stop has services covered from mailing, copying, to faxing and more! The prices are great and the staff professional and friendly. They send for many major parcel shipping entities in one convenient location. Stress less, let Parcel Stop take care of business for you.
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March 2024 by M H
If you are looking for small-town charm with modern efficiency, the Parcel Stop has services covered from mailing, copying, to faxing and more! The prices are great and the staff professional and friendly. They send for many major parcel shipping entities in one convenient location. Stress less, let Parcel Stop take care of business for you.
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February 2024 by Jorge Mazariegos
What a true treasure! The entire staff was clipping along and the line was out the door.The young lady would periodically announce that they would NOT be able to accommodate a certain companies QR code. She then went on to explain where those return codes would be serviced!!Love these folks
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January 2024 by Mr Clagett
It’s fine but they can’t handle the Amazon prepaid QR code.
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December 2023 by Raymond Conrad
They packed a fragile heirloom item very, very well. It arrived in FL in perfect condition. They trimmed the standard size box to fit the item securely. UPS charges a lot for "oversize" boxes. They saved around $17 in shipping fees by trimming the box a bit.All in all, a great job.
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November 2023 by Mike McCann
Great customer service, and very professional.
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November 2023 by Lindsay Shelton
Left an item to be boxed by 2 young girls and was given a receipt. The package never arrived to my destination and all it says is “label created” in UPS system. It will not let me file a claim because it says they never received it. I was assured on the phone that ups did get it(last Friday). Ups begs to differ. Did not like the fact my item was not boxed up while I was there but I trusted the process. I’ve been trying to call them but it says they are closed for Labor Day but will reopen Tuesday. It’s Wednesday and i am still getting that message. Girls in parcel stop were nice enough but I should have gone with my gut and insisted it be boxed and labeled in front of me.
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November 2023 by Carl Campbell
Excellent customer service!! Wonderful, friendly staff!!
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November 2023 by Ronnie
Super friendly service every time!!!
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November 2023 by Laurie Tedesco
The staff are super knowledgeable and efficient. Always smiling! Awesome customer service!
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September 2023 by Henry Theloosen
Have been using this place for "I don't remember", probably 10+ years and always received Five Star service! Thanks for being there.
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September 2023 by Lindsay Lamb
Left an item to be boxed by 2 young girls and was given a receipt. The package never arrived to my destination and all it says is “label created” in UPS system. It will not let me file a claim because it says they never received it. I was assured on the phone that ups did get it(last Friday). Ups begs to differ. Did not like the fact my item was not boxed up while I was there but I trusted the process. I’ve been trying to call them but it says they are closed for Labor Day but will reopen Tuesday. It’s Wednesday and i am still getting that message. Girls in parcel stop were nice enough but I should have gone with my gut and insisted it be boxed and labeled in front of me.
