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November 2023 by Andrew Pittman
Instructions and requirements were not clear with online approval. Lease was supposed to be terminated per RAC staff. Merchandise was not delivered and contract was not cancelled as stated by staff, therefore we are continuing to be charged.
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November 2023 by Sheila Rice
My items was supposed to be delivered days prior and I still haven’t seen my items.
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October 2023 by Star N MCGRUDER
Cheyenne has been very delicate to helping me in the process and understanding my order. Customer service was immaculate. Great communication and understanding skills I would highly recommend if you’ve never done this before. Definitely go here.
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October 2023 by Celeste Sheldon
Assistant manager, Alexia is very rude, doesn’t accept when you’re asking for other managers whom you have been dealing with regarding your account. Alexia makes it seem as if she’s the head person of this store and her customer service is not one that I will be dealing with. However Cheyenne and Nick are both amazing and have been extremely understanding of our current situation and is helping us out to the best of their ability! Cheyenne is very kind and understanding she is absolutely amazing!
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October 2023 by Patricia Gray
The staff is really great an polite all except. The employee Alexa she's. Rude. ,Agressive. An really gives the store. Bad reviews. She came by my house and I wasn't home., my neighbor said she was banging on my door so hard. An yelling my name. He came from his back yard where he was working because he thought it was the police an saw her for about 10 min banging an banging on my door , I wont be even going into store again to look at more merchandise because of her aggressive RUDE ---
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September 2023 by Brianna Brooks
Workers are extremely rude. He insinuated my fiancé and I were lying about our fridge not working when they sent their own worker out to check for themselves. Lied and said we canceled delivery when it was them who called and rescheduled. They put 2 holes in our wall, scratched our floor all up, and took several pieces out of our doors trim. Over all customer service is horrible! This will be the last thing I ever purchase from rent-a-center.
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August 2023 by Jamie Burton
Great so far
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July 2023 by Her
This is my second time back getting furniture from rent-a-center Nick was very nice and helpful he took his time out to explain everything to me I can definitely tell he values his customer... If yall need furniture please go to Nick you will not be disappointed
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July 2023 by Nadine Pusey
Great place staff are lovely
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February 2023 by Kelsie Rhodes
Very easy process for early payoff
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January 2023 by Miki Trexler
Very nice people! Worked with me to find what I needed at a nearby store. Was able to complete everything over the phone!
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January 2023 by Miki West
Very nice people! Worked with me to find what I needed at a nearby store. Was able to complete everything over the phone!
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December 2022 by Laura Keene
Have been asking for three months to get the legs for the tv I rented and I get the runaround. Come get it
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November 2022 by Samantha Belvin
It was nice
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October 2022 by Ashlyn Reid
It’s been awesome great service
