Staples in Williamsburg, VA serves the community of small businesses, entrepreneurs, remote workers, parents, teachers, and students. It provides essential products and services for working and learning, including innovative printing, shipping, technology, and recycling. Customer experiences at this location vary. The store is consistently reported as nice and clean. The printing service receives positive feedback, with customers noting a great experience where employees were very friendly and accommodating. Management and staff have been commended for providing exceptional service, a positive attitude, and a willingness to help. However, the store frequently faces issues with product availability and selection. Customers report a lot of empty shelves and picked-over inventory, especially following major sales events. Specific product shortages are noted, such as a limited selection of legal folders. For technology accessories like charger cables, the variety is often limited. The selection for older devices, like those requiring micro-usb cables, is particularly sparse and tends to be more expensive, with cheaper options unavailable near the registers. The product assortment appears heavily geared towards newer Apple products, which can be frustrating and limiting for customers with other device types, leading to unhappiness over paying higher prices for basic items.
