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December 2023 by Franky A.
Do not take your car here for an inspection. I did last week and they said my rear control arms bushings were cracked and needed replacement. They did not pass my inspection. They also wanted to charge me 1400 dollars For a battery and 2 control arm bushings.. RIDICULOUS!! I went to another place and they passed me with flying colors..
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November 2023 by Jim Briggs
We picked up a nail on our way to a recent conference in Williamsburg. A major storm was predicted and we wanted to fix the tire before the rain and wind arrived. Not knowing who to call, we first tried our luck at a well-known shop only to find out they couldn't take care of us for a couple of days. Thankfully, we discovered Tire Choice Auto Service on our way out of the parking lot. The staff was super helpful and took care of us right away. As we visited with other customers, it was clear that the shop is well-respected by locals. The repair was quickly made, and they wished us well! It is rare these days to find a service provider who makes such an effort to care for their customers. Wish we could add one more star to the review.
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October 2023 by Miranda Smith
I'd give them 6 stars if I could!I went to a different auto shop for a state safety inspection and they failed me and then quoted me for over $2,000 dollars of repairs. I wanted to get a second opinion and immediately drove to Tire Choice. These amazing people immediately took a look at the car and fixed the issues for WAY less (because the other shop was scamming me into a whole new break system when just the rear brake pads needed replacing)! Then, if that wasn't kind enough when the original place refused to re-do the exam for another 2 weeks, Tire Choice did my safety inspection first thing the next business day AND didn't charge me another $20 for an inspection.Literally these people are amazing and it's the only auto repair shop I'll be going to from now on!
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October 2023 by Corea Mcleary
I was on vacation in Williamsburg when I got a flat tire. I had it patched a few weeks ago at another tire shop in Arlington, VA, but the patch didn't hold. I was worried that I would have to miss a day of my vacation to get the tire fixed.I took my car to Tire Choice Auto Service Centers in Williamsburg, and they were able to remove the nail and patch the tire quickly and efficiently. Frankie, one of the employees, was particularly helpful. He was friendly and professional, and he made sure that I got back on the road as soon as possible.I am very grateful to Tire Choice for saving my weekend. I would highly recommend them to anyone in need of tire service.
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September 2023 by India White
Went the for an inspection and was informed that I needed new front brakes. The staff was super friendly and highly knowledgeable! Also, the price wasn’t bad either!!! This I could appreciate being on a limited budget. Thank you so much for your timely service and expertise! I will be back in the future!
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September 2023 by Barbara Barrish
We were visiting Williamsburg from New Jersey and were supposed to drive back on a Sunday, when we noticed, as we left our hotel, that the plastic splash shield was hanging from the bottom of the car and making a racket as it scraped along the ground. Since it was a Sunday, we didn't think we would find a mechanic open and thought we'd either have to postpone our return home or drive back with the plastic shield scraping and dragging on the highway for 300 miles. Fortunately, my daughter found Tire Center online and the owner (? I'm sorry I did not get a name) was happy to serve us. We drove over and were in and out in less than an hour. Not only did the mechanic re-clip the splash shield in place, but he also zip tied it for extra security, knowing we had a long drive home. I offered to pay for their services but they refused payment. Both men who waited on us were gracious and kind and we were impressed with their concern for our safety. I recommend Tire Choice in Williamsburg 100% for both their skill and their friendly, considerate attitude.
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September 2023 by Connor Stafford
We ended up with a flat tire at Busch Gardens and called to see if they could replace the tire. We arrived and the staff was very friendly and they asked if we wanted it checked for repair before we replace it, which saved us a ton of money. We really appreciate saving the money since our tire was brand new! They patched it right up and we were on our way. So grateful for Tire Choice!
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September 2023 by Terea Jones
This place was awesome the workers were very nice and pleasant. We had a flat tire on our way to bush gardens we found this place and they were able to plug the tire and get us back on the road. The customer service was great!!! I Recommend this place to anyone who needs Tire service.
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September 2023 by Tina Greenly
We had a rental car and got a flat tire. Enterprise told us Tire Choice did their repairs. So we went there. Frankie was the nicest guy. Friendly. According to Enterprises standards he said he was required to replace all 4 tires. The tread was below Enterprises standards. (There will be another review about enterprise) Enterprise was screwing around and Frankie was trying his best to get us out quick. We ended up getting another car from Enterprise and Frankie even helped with that. I would totally recommend this place.
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August 2023 by Grace K
This place is awesome!! I dropped my car off after a rogue nail got lodged in my tire on a road-trip. Luckily this place was open on a Sunday and able to patch up my tire! Emma was very accommodating and professional, Overall great place to stop :)
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August 2023 by Beau Dabbey
The one in Williamsburg was spot on! Had two blow outs and decided to get four new tires. They were able to accommodate me so I could get the same day. The young lady at the desk is super awesome!! I highly recommend them and the price was right!!!
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July 2023 by Johnny Carl
I had a great experience at Tire Choice! Shortly after we purchased a new car we noticed one of the tires was low. Frustrated, we searched for a place that could help us late on a Saturday. The team at Tire Choice got us in quickly. The entire staff was courteous and professional. They educated us about the air suspension in our new car - and probably saved us a lot of money if another shop had done the work. If lifted incorrectly the air suspension could be damaged. They discovered the low air pressure was caused by a poorly installed stem. We will be discussing this with the dealership. We cannot thank the team at Tire Choice enough. A great place with great people. Thank you again.
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July 2023 by Marion Swanson
My son’s car tire had a nail in it and we found out at 6:15 pm the day before needing to drive out of town ? Based on great reviews, I called Tire Choice and asked if there was any way to take a look and see if it was a quick fix before they closed in 45 min. Even though Emma knew it would take me 20 min to get there, she was so kind and offered to have the guys look at it as soon as I arrived. They fixed it right then and there, saving our family A LOT of time and hassle. We will absolutely use Tire Choice again not only for tires but also for other auto repairs. They have a new customer for life! Thanks again so much!
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July 2023 by Paul Grizzell
6 Stars!Fantastic! I was stuck, needed help and Franky and his team were the best. Not only do they look after you but they keep you informed and share all the info so you know you can trust them.They repaired my tire in great time and had me back on the road.Friendly, kind and knowledgeable. To be honest, I'll be driving the 2hrs here from now on just so they can do our cars from now on.Franky, you and your crew are second to none! Highly recommended!
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July 2023 by Sydney Smith
I would recommend any female (or anyone really) that may have been intimidated at a mechanic shop to come here. The staff is friendly and fair. I sent a friend here for tires and they took care of her. My own experience was great, when I needed new tires and scheduled an appointment online but found out the tires I selected were not in stock on arrival, the manager helped to get me a similar deal on a better set with no pressure. Diverse and friendly shop!
