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March 2024 by Vicki Odham
Could not get a person to talk to
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December 2023 by Ron
I can appreciate the difficulty of being a postal service worker. However, can you advise not to put boxes that are too big in small mailboxes. I can't get them out and we have Amazon lockers for that. I had to cut a box out of my mailbox and I'm a senior so it was quite a challenge. Please be mindful of things like this.
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December 2023 by Katy Lee
They have new supervisor Parker who works at Monticello post office and Boundary st office, and this guy called on my personal phone number with threats. He officially said that he is USPS representative and started yelling at me and made threats towards me. I hope this person already have consequences after I talked to his manager. This is a shame for USPS to have him in their team!
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December 2023 by Laura Grossi
The staff here are so nice, and now they have a self-checkout type kiosk for shipping too. It’s also a newer clean post office building. That said, if you just need stamps or something between November and January - just order them online and have them shipped to you! This location gets PACKED pretty much all day long, and it is not worth waiting in the gigantic line. The parking lot is also a nightmare.
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December 2023 by Jake 22e
Same old post office mentality. Slow, inefficient, unfriendly. Only 2 clerks working the busiest time of the year and the DIY stamp machine was out of order! ??Good thing they are back-stopped by Uncle Sam or they would have gone out of business in the 80's!
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December 2023 by Jeffrey Wheeless
Friendly and efficient. Lots of space and po boxes. Never had an issue in the dozens of times I've gone and the double mail boxes outside are great
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December 2023 by Eric Phillips
I wouldn't leave a star if I could. Incompetent people brushing you off when they lose your package. USPS is a failure as a whole.
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December 2023 by Jane Reed
It is 6:10PM. Once again the mail is not here yet. What kind of service is this. People in Colonial Heritage are tired of this!
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October 2023 by Jasmine Rendon
I always come to this location for shipping services and never have any issues! The staff members are very cooperative and always greet you with a friendly smile.
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September 2023 by Shannah Garza
Clean and able to send packages without staff being on site. There is a machine that allows the same service.
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August 2023 by Tee Tee
I drove down this past weekend to house hunt and had some USPS-issued money orders to cash. I also had prepaid package to drop off. I waited in a reasonably long, yet continuously moving, line. When I finally get to the front: the clerk was able to process my package, but informed me that she was unable to cash my USPS-issued money orders....!I gave them the benefit of the doubt because they'd just opened at 10am, but I returned after viewing a few houses with my realtor around noon. Same response during the mid-day! I've never experienced this... So either you don't carry enough cash to cover cashing money orders issued by your institution OR something else is going on... I'm not sure what to think of this, but I had to wait to return to a big city to cash my USPS- issued money orders...I received advice to deposit to my bank account by both clerks ... But, my bank doesn't accept mobile money orders deposits , AND it was the weekend! My bank DOES accept CASH mobile deposits - of money orders issued by USPS..., which USPS should have been able to accommodate cashing at the time(s) presented! Again, still not sure what to think about this...
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May 2023 by Melissa B
Long lines and can’t provide services. Waited thirty plus mins to get dismissed
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April 2023 by Grace Aprahamian
Customer service is so poor and the workers are incredibly lazy. I ended up leaving I didn’t want to give them my service. If I could give zero stars I would, will not be returning.
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March 2023 by Nikki Johnson
I consistently find that there are no supplies available for self service. Why offer self service if supplies are unavailable. Long lines are common in this lication
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March 2023 by Renee Pucky
There was a lot of confusion at first, but after that all straightened out, Laurie the woman who was helping me was great. She was fast, efficient, and was able to answer all my questions.
