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August 2023 by Hayes Press
Good fast service from friendly staff. Great prices
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June 2023 by Kathy Gesin
Overpriced & long wait
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May 2023 by Felton Roberts
A little bummed ?. My last experience, kind of took the wind out of my sails. I asked the attendant do they check the pressure in the tires? I, was told, yes. It didn't happen. I have been coming to this establishment for the last three years. I really like the quick service and the politeness of the employees . Last year, while in line to have my oil changed,an attendant checked the air pressure and I didn't have to ask. I will continue to use their services in the future.
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April 2023 by Martin Klosowski
Sign says quick oil change. With 2 cars in front of me, I waited an hour. Good service but not fast service.
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April 2023 by Rhett Bray
Very good service
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February 2023 by Dustin C.
This is NOT an express oil change. We waited outside the building while they did paperwork for 15 min. Then they told us to pull in and get out of the car and it would be done in 30 min. I've used valvoline express care all the time and it's usually 15-20 for the entire process.
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September 2022 by Laurie C.
We 'tried' to get an oil change, and they drained the oil but forgot to put oil IN it! We only live 1 1/2 miles away, but enough for the car to be shot. They do have it on video that oil was not put in. They initially gave a poor offer, but we wanted it fixed, so we agreed to a salvaged engine (with a 12 month warranty, at my insistence). They agreed to fix it because they had to, it was on video. I truly felt we should have had extra compensation, even a small amt for the negligence and extreme stress, time involved, inconvenience etc. It WAS very inconvenient and stressful to deal with, esp during the particular day/week/time period it happened (incl needing to go out of town, and it being a Sunday, so no rental car options), me being ill, husbands job.... We will never use this Valvoline, or any other for that matter. Ron, the manager (regional?), I spoke with doesn't give a hoot about his customers or reputation. He only wanted to do what he had to. Only a trusted mechanic going forward. Live and learn
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July 2022 by Natalie T.
They changed my oil. Terrible customer service and i swear the employees wouldn't even look me in the eye. the store was dirty and dingy too.
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April 2022 by Rick T.
This place started off like gangbusters, a lot of service and a good value. As time has gone on, they have gotten soft, maybe sloppy, in their attitude towards being a full-service location. My last visit consisted of the bay manager standing outside watching his phone while the listed services available were overlooked. No tire pressure check, no battery check, none of the peripheral checks that made you feel confident about your vehicle. I mentioned this to the bay manager, to no effect. I complained to the station, which resulted in the promise of a coupon mailed to me for the next visit. It never arrived. They just don't care anymore.