Zales Outlet offers a unique selection of quality jewelry, including famous-maker watches, certified diamond engagement rings, and on-trend fashion jewelry. The store features exclusive designer collections, as well as close-out and discontinued styles at special value pricing. Customers can set up an appointment to browse the best fine jewelry selection of engagement rings, wedding bands, promise rings, gold chains, necklaces, earrings, bracelets, and watches. Customers have praised the fantastic assistance and service provided by the staff, particularly Chuck, who is described as very welcoming and informative. The store has also received positive feedback for the professional experience provided by Chuck and Marilyn, with one customer noting their years of "Serving your Customers with Excellence." Additionally, Clarence and Lillian have been commended for their knowledgeable, friendly, and patient assistance in helping customers find the perfect jewelry items.
Williamsburg office is amazing - Lillian and Clarence were great, very patient and got us to upgrade my wife wedding ring. We will definitely be back!! Love the relationship.
August 2025
Excellent customer service! Clarence was friendly, humorous & extremely helpful!
August 2025
Great Professional Experience with Chuck at Zales Outlet and Marilyn with Zales at Chesterfield Town Center in Midlothian, VA. Thank you for your years of “Serving your Customers with Excellence!!” Gladys MN
