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October 2025 by Christina Henry
Horrible experience! I specifically scheduled an 'in room' visit...my dog was taken to a room for his vaccine and a quick 'exam'-he was brought back to me in the lobby after about 7 mins. Then the vet came to the lobby to discuss what should be done. I was told that the most affordable way to get the treatment he needed was to buy one of their wellness plans and sign a 12 month contract for said plans and that would lower the cost for the procedure. Nothing was simple with this office...everytime I asked a question, I was given cryptic answers. At the end of the short, in lobby visit, I asked if my dog could be bandaged since his wound was draining and was told yes, but it would cost extra. $40 dollars to cover a wound with a little gauze???? These people seem money hungry with little interest in the pet's health!
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September 2025 by Donna Beaubien
I feel my dog always gets the best care at Banfield. The Drs are caring and genuinely concerned for my dogs well being!
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September 2025 by M Williams
I save hundreds of dollars a year by having my dogs on The Banfield Wellness Plan. I pay a reasonable monthly fee and it includes teeth cleaning every 6 months, shots,bloodwork,exams and more. The only thing l pay extra for is if they need medicine if they get sick. Ear checks are included also. And l get notified when it is time to come in for each step of the Wellness appointments. My furbabies get excited when we go to get check ups. They are treated very well. NO WORRIES OF THEM BEING HARMED. There are hold ups at times signing in because a couple of the ones who work at the sign in counter sits and chats and visits looking at picture of the persons pets or other things? But it is great once they are done visiting with the person ahead of you and finally get your pet checked in. Not all of the front desk women do this. Just two of them. When the others are there signing pets in its very quick and friendly.
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September 2025 by James Shifflett
Awesome staff and you can tell they love your pet as if it was there's. And Doctor Ritenour is the best doc ever she's a real treasure and the Winchester Banfeild Pet Hospital is so blessed to have her as there Doctor I highly recommend them.
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September 2025 by Katae K
Long wait and overpriced. Please go somewhere else
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September 2025 by Dorothy Ryan
Ease of making appointments & knowing if I take Annie out of town, there are Banfield hospitals I can take her to if needed.
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July 2025 by Jordan Hurley
Dr. Dodson has taken our pup under her wing. We are extremely grateful for the help with our pup that loooooves to visit the vet. RIP to my wallet.
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July 2025 by Cora Scott
The Winchester Banfield team took care of all my nervous furbaby's needs on our first visit.
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July 2025 by Pearl Knight
the folks at this location are wonderful! they always cover all our questions and have given such great care to our fluffy buddies.
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June 2025 by KEVIN KEATTS
Good with our 2 dogs...
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March 2025 by Shanaynay Marquess
I love coming to the banfield in Winchester VA. The staff is always trying to get us in and out and they take good care of my babies. I’ve been going there for just over 2 years and I don’t have any complaints. They also have a good yearly subscription with monthly payments.
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March 2025 by April Forbes
Helpful and kind
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December 2024 by Susan Poff
We love taking our pets here, the staff and care our pets receive is outstanding. Highly recommend.
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December 2024 by Brent Merrill
The care team was excetand very helpful with my grumpy anxious dog
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October 2024 by Vicki DePalma
Convenient yet quality Vet services. The people there are very nice and patient. It is an enjoyable experience. Thank you!
