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November 2023 by Courtney Hamilton
The guy I spoke with (I can't remember his name) was super helpful, a heck of a lot more than I could ever say for EVERY SINGLE OTHER FedEx dept I have EVER called!!! He tried to help me track a package even AFTER we determined it was NOT being shipped through his dept (freight) even though we were unsuccessful... After he transferred me to another dept, that jerk ended up telling me the exact same thing that tracking website showed and hung up.... That it had been delivered at my home when it had not been....
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October 2023 by brian riley
Crooks. Called for a shipping quote. For 2 small pallets. They quoted me 3200.00 for shipping from virgina to mass. They were 3 times the price of the company I went with.
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June 2023 by shawn gaumer
For the past 2 days my package said it was going to be delivered by the end of the day each day. Each time they have returned it back to the FedEx facility due to an “incorrect address”. My address is correct. There is no apartment number nor suite number. I have put additional details on how to find it. I guess they can’t read. I find it funny, that FedEx was here today to deliver a package to my neighbor (seen on Ring). We are side by side but somehow, they can never find my address ?. I believe, they truly never try to find anyone’s address that they are not familiar with and put “incorrect address”, so they can keep moving on!
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April 2022 by John
Great customer service! Helped ship an odd ball shaped piece of equipment. Above and beyond getting the paperwork done.
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January 2022 by Crypto-Kvothe
Great customer service! Helped ship an odd ball shaped piece of equipment. Above and beyond getting the paperwork done.
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December 2021 by nayely hawks
Customer service great and fast.
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August 2021 by J K
Great customer service! Helped ship an odd ball shaped piece of equipment. Above and beyond getting the paperwork done.
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July 2021 by Steve A
Very kind and respectful people here at the freight. As I drive for a different division for fedex they always let us park here.
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November 2020 by Stormie Knight
I would give negative 5 if I could. Have lost several packages I was expecting. Has said undeliverable when I am home and also have received email confirming package delivered but nothing was delivered and cannot find where driver delivered to wrong address. Received packages completely destroyed. If I am able to choose who ships what I order I always choose another because the service SUCKS
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August 2020 by sharon chappel
Waiting on package
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February 2020 by George Tyree
FedEx is just awesome I think. They work hard and do the best they can and their polite.
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August 2019 by Mack Crider
Apparently they don't know how to read a shipping label. We heard the truck. Went to check for the package and nothing was there. Looked at our email and found they couldn't find our address. Went to check that our address was correct on our package (by picture) and it was. We now have to wait 3 more days for a car part. Can't drive till I have it...
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March 2017 by mark hensell
Always friendly staff
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March 2017 by John Metzgar
Friendly and helpful, fast and efficient service!
