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November 2023 by Sharla Boatright
Took my Kia Telluride in for a windshield repair and they were quick and professional. Would recommend.Service: Auto windshield repair
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September 2023 by Karen Rybicki
David and his team came to my office in Leesburg to replace the windshield on my VW Bug. I was very impressed by the professionalism and courtesy of David and the young man who replaced the window. They did a great job. Thanks guys!!Service: Auto windshield replacement
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June 2023 by Kris P.
We had our whole windshield damaged by an ice storm. We called Glass America who not only gave us a reasonable quote, but were able to come out and fix it soon after. Our technician, Chad, did a great job and if we ever need something again, will definitely use them in the future.
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October 2022 by Rich K.
I've always used safelite in the past, but they've complicated their web site to the point of frustration. My insurance company recommended this company and a tech came out to the house. Really good job, clean and neat! Very nice tech , good guy. Would use them again in the future.
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August 2022 by Charles Maurer
We had a mixed experience with this glass shop. The office manager, the technicians and, later the shop supervisor, where all personable, prompt and responsive. They went out of there way to get this job done in time for us to start a long trip to Maine, butunfortunately the technician failed to properly install the windshield washers. It was just as we started our trip when we discovered the windshield wiper problem, but as we had an early start that day we did not want to wait around until the shop opened to have them fix the problem. The good news is when we called later that morning, the shop supervisor was very helpful and directed us to a place to have the repair done free of charge. Bottom line: this shop stands behind their work, even when they screw up.Service: Auto windshield replacement
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June 2022 by Mallory Campbell
My go to place for all glass repairs. They always get the job done within a week or 2, they are super friendly & the usually have the best price around. Great place to use for your windshield needs.Services: Auto windshield replacement
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May 2022 by Mallory Craig Campbell
All the staff are very friendly, efficient & willing to help. They also completed ?work in a timely manner.
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May 2022 by Kyle Duarte
Their website doesn’t give you the right price. Then you have to call them lots of times to settle on a price and get a part ordered.The straw that broke this camel’s back was that they ordered the wrong part and didn’t have a shred of apology for me, the customer.We’ll be booking somewhere else. In fact, we already have. It’s cheaper, too!
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March 2022 by Pamela P.
Got a quote online. Call center called me on a Saturday to schedule. The gentleman on the phone schedule it for Monday and said the installer would call on Monday to tell me a time. Well what happen was Monday the rude lady from the local shop called. Extremely rude, all she could keep saying was well you schedule it for Monday and I don't even have it in the warehouse, first all the call center schedule it and said it was in the warehouse, all this lady wanted to do was argue, not fix the issue. Very extremely poor customer service at its best! Will give my money to a company that knows how to talk to customers if that means paying a little more. Oh well will not be talked to like this lady did when it was the company's fault for not knowing what the call center/local warehouse could or couldn't do Extremely poor all the way around
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December 2021 by James Bredbenner
Easy to set up my appointment for a chip repair. Convenient mobile service went to my job for the repair. Chad was friendly and professional. Great work.
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September 2021 by Monica Grim
Very friendly staff I would recommend
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May 2021 by Jordan Stoffan
Technician was prompt and provided great service. Completed two windshield replacements at our house within an hour of arriving. Best prices in the area and highly recommended for your glass needs!
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May 2021 by Robin Reif
Real nice guy. Good price. Professional service
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April 2021 by ST. Chrysostome
We were referred by Allstate. They replaced tour cracked front windshield on our 2020 Tacoma. They were quick and professional.We highly recommend Glass America of Winchester.
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September 2020 by Lisa Green
Glass America has great customer service. The technician (Chad) notified me when he would arrive. And was very friendly even wore a face mask. Everything was done in a timely manner. Very reasonable prices. Thank you Glass America for my new windshield. ?% Very happy and satisified with my new windshield.
