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November 2023 by Barbara W.
My car was taken fir an estimate in August. Was told could not be fix3d until November. I just read a review about making sure a customer had her car moved up on the schedule. Intrlersting, she got moved up. Hope they don't have issues serving folks from different races and color. Was called on a Friday afternoon and to verify they could take my car on Monday am. Not enough notice to get a rent a car since holiday coming up. Then told you pay for rental until your insurance sorts matter out. Would this happen with an earlier notification that my car was being worked on. Save yourself a head ache, go somewhere else!
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October 2023 by Maggie
We've had the need to have cars and RVs repaired at JRs. They make it as pleasant as possible and are able to work with even difficult insurance companies.
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August 2023 by Dean Anderson
They did a beautiful job on my Camry. Can’t tell that I wrinkled the left rear quarter panel.
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July 2023 by Chris S
I had high hopes for JR's Auto Body. I brought a front bumper to them for a repaint with very little damage, mostly just paint damage. When I received the bumper back it had scuffs/imprints from where it was touched prior to paint being fully dry. There are also many dull spots. Scratches on the bottom weren't even sanded slightly to make them smoother or remove "fuzz" from them. Very disappointed in the lack of quality. The time it took them to complete the job was double what was quoted. I was unable to thoroughly inspect the bumper when I picked it up due to heavy rain. They then emailed me a survey that they wanted me to complete. At the end of the survey the website said that they would contact me regarding the single star that I gave them. That never happened. I would hate to see how they handle a more difficult job than a simple repaint. I would not recommend them for anything..Services: Painting
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July 2023 by Chris S.
I had high hopes for JR's Auto Body. I brought a front bumper to them for a repaint with very little damage, mostly just paint damage. When I received the bumper back it had scuffs/imprints from where it was touched prior to paint being fully dry. There are also many dull spots. Scratches on the bottom weren't even sanded slightly to make them smoother or remove "fuzz" from them. Very disappointed in the lack of quality. The time it took them to complete the job was double what was quoted. I was unable to thoroughly inspect the bumper when I picked it up due to heavy rain. They then emailed me a survey that they wanted me to complete. At the end of the survey the website said that they would contact me regarding the single star that I gave them. That never happened. I would hate to see how they handle a more difficult job than a simple repaint. I would not recommend them for anything.
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November 2022 by Jon Blair
I brought in my wife's 2022 traverse. The vehicle had already been heavily modified for a wheelchair user. Unfortunately the center console made it very difficult for her to get in position. They modified the console beautifully. Has helped give her back her independence!I can never thank them enough!
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November 2022 by Bart DeGraw
Over the years we have taken multiple vehicles to J.R.'s, with damage ranging from minor to major. In every instance our vehicle was returned to us looking "as if it never happened" Kathy and the team are great with communicating and making it easy. Sadly, we are moving from the area and we can only hope to find a shop as good as J.R.'s.Service: Body & Trim
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August 2022 by Corry Sine
I had my truck fixed from a deer hitting it.. it was all good for a couple weeks and then my clear coat came off. They fixed it then paint started flaking off.. I took it back again.. and a again. The owner couldn’t come out to at least talk to me. I was able to talk to him today but by what he said I seen him by chanceUpdate after the 3rd attemptI do not recommend this shop my truck has been in there 3 times. now I need to take it to another shop to get the paint fixed. If you get your vehicle done make sure you take a close look at everything.. I have paint still coming off my door I now have over spray and more lack of paint in places. You can’t even make a appointment to talk to the owner. If you get the chance to talk to him he’ll just say you got lucky that you ran into me. You’d honestly have better luck doing it yourself with a spray can from Walmart.Service: Painting
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May 2022 by Matthew McKay
Office staff is awesome, lady's are wonderful, especially the lady at front desk when you walk in, thank you,
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February 2022 by Daniel A.
They've helped me many times with different cars since I began driving in 2013. Repair times were always laid out and communicated from the beginning. If timelines needed to change or something was back ordered that was expressed. Repairs are warrantied as well if anything comes up involving the work done. Excellent people and service.
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February 2022 by Mike Mcgeachy
My wife called for an estimate on my daughters car and they said they would call back... never did. I called days later and was told that they were going to call her back but did not have the chance yet. Then after being placed on hold by the accountant, I was told they do not do small jobs, only insurance claims. Not a company I would ever suggest. They are all about the big money with insurance/repeat customers.
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June 2021 by Frank Welch
Great job at a very reasonable price! THANKS Guys
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June 2021 by Raquel
I paid over $500 out of pocket to have a scratch in my car’s paint fixed. I didn’t notice until I got home that the scratched paint was not completely fixed. There’s still a white spot visible.
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May 2021 by Crystal Hair
We were directed to JRs after a blowout on our RV by our insurance for a Nationwide Guaranteed repair. Well, Nationwide might want to re-think this one. We patiently waited for an estimate that took over 2 months as they were "waiting on part pricing". I called Grand Design myself and got prices for the parts in less than 2 hours. We had to call weekly to get updates as it was radio silence on their part and even the Insurance agent was getting irritated at the lack of communication.Once we got the estimate, it understandably took a while to get the parts, RV parts are notorious for long shipping delays.We finally got a date of April 19 to get the RV into the shop and repaired and the quote was 2-3 days to complete the repair. We had several other appointments we needed to make for the rig to include warranty work that they couldn't do because they are "just a body shop" as well as breaks checked and an inspection.Fast forward to April 23 and I call because I haven't heard from them and they haven't even pulled the rig into the bay yet!!! FINALLY done on May 17, at which point, they did let us leave the rig there for a few days so we didn't have to drive an hour there and an hour back and then an hour to the next apt on May 19.Get there to pick up the right and half the repairs aren't even done. The gas line that runs to the kitchen was never repaired and their response was "Oh, we were wondering where that went"... SERIOUSLY??Get it home today and half the underside of the slide isn't bolted in, screws don't match paint color, slide isn't even from top to bottom.When it got to the next shop the breaks were shot, apparently from the blow out but JRs didn't see these or include them in their estimate as they are "just a body shop"The sheer lack of basic understanding of RV repair and sloppy work, we will not return.Had to come back and drop a star now that I'm further inspecting the repair. We now have a damaged kitchen fan, they used twice as many screws on the body repair than they should have, the underside of the fender isn't even on correctly and will have to be re-done.Service: Body & Trim
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May 2021 by Amanda Tygrett (foxxy77795)
They didn't communicate as they claim to do! They also kept my vehicle longer than it should have taken. Told my insurance company it was ready but told me it wasn't ready!! Kathy was the most unprofessional and rude woman I've ever dealt with! DONT GO TO JRs
