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March 2024 by Teddy Saville
Shannon was amazing and helped me every step of the way while also answering any question I had super accurately. Will be doing my taxes here again.
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March 2024 by Gill Butterfield
Stay away from this tax prepare. I filed $27k in income. She filed my taxes then told me the price. $364 for a simple return.
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March 2024 by Gregory Cooper
Shannon did an awesome job preparing my 2023 tax return. I strongly recommend that you have Shannon at Jackson Hewitt Tax Service at the Walmart on S. Pleasant Valley here in Winchester, Va prepare your tax return.
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August 2023 by Nik Keirstead's Personal Address
This is a review of the customer service at the Winchester location specifically. Though sound quality wasn't great over my connection, my customer service representatives were quick to respond & give me the information I needed. It was clear from their tones of voice they genuinely wanted to help as opposed to just going through the motions, and that deserves a shout out in my book
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April 2023 by Stephanie Bray
Was very professional like and efficient was excellent
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March 2023 by Pavey Barnes
I had a great experience!
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February 2023 by Keondra Jones
Shannon has helped me with my taxes the last few years and she is always so amazing. Not only is she quick, she is accurate and always makes the experience pleasant. In addition to loving Jackson Hewitt she is apart of the reason I continue to return each year. Thank you Shannon for all your help ☺️
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February 2023 by Donna Allen
My tax person was great
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February 2023 by Summer Crowley
Quick and very nice
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January 2023 by Belinda Comer
You did a great job in a short time thanks
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May 2022 by Holly Kanonik
This is the second year we have tried Jackson Hewitt and we will not be going back. We took our 2021 return to a licensed CPA after filing through JH because JH told us that there were no benefits for first time home buyers. During our appointment with the CPA we found out that my husband's income (1099) was recorded incorrectly and several lines that should have been filled out were missing. We paid over $500 for JH to file our taxes incorrectly and now we have to pay for an amendment. Unless you have an extremely simple return, I would not use JH. Even if you have a simple return, I would not use JH.
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May 2022 by Lawanna Ennis
April with Jackson Hewitt was amazing and very Professional. We were in and out in no time.
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April 2022 by bomshell30
She didn’t have me sign the tax paper when I was there. She didn’t follow up with me. She said I couldn’t go to another Walmart to sign the necessary paperwork the owner takes for ever to reply to text or messages therefore I have no idea if my tax was sent to the IRS no one reach out to me to finalize anything I’m so disappointed.
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April 2022 by Data Data
She forgot my voucher for the State Taxes & she didn't make two copies of the State Taxes that I needed. ! -. glad I went to another Wal-Mart & ask someone else to look at mine. !
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April 2022 by Dycos Winchester
April with Jackson Hewitt was amazing and very Professional. We were in and out in no time.
