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October 2023 by Chelsea Carter
It's 3:57 I came in to get my hair cut place is dead no customers the lady had me wait 20 mins then turned me away and refused to even cut my hair and serviceWaste of time and business online says your open until 7 pm .I'll my money somewhere else
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May 2023 by Trinity Kurrek
The lady was really nice, but she didn't at all listen to what I showed her or told her. I said don't go short and she cut it short, highlighted from the middle of the hair, expected me to fix my hair at home and didn't cut evenly at all. Have to go somewhere else to fix my hair.Service: Hair coloring
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May 2023 by mojo jojo
I normally come here every once in awhile for a trim but won’t be coming anymore. I walked in and there was an elder asian women that works there that was talking very loud and clearly saw me sitting in the waiting room and didn’t acknowledge me until i asked if i can get a haircut and she was very rude and wouldn’t answer my question so as i walked out her and a hefty women on a wheelchair just laughed. I wasn’t disrespectful at all. Wouldn’t recommend.
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May 2023 by Lisa Geisler
It was not good they made my hair uneven and they cut it way shorter than I asked.
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October 2022 by Jacqui Westbrook
I absolutely love Shawnta at Winchester, Va JCPenny hair Salon, I had no idea there would be a great hair stylist there for my hair type, Wow, was I ever so surprised, my hair experience was superb! I look forward to my hair appt scheduled regularly, the hair experience with her is awesome, she's so full of knowledge and experience! Anyone looking for a hairstylist that's seasoned with great haircare knowledge and great service and a grand persona, please go see Shawnta' you will thank me later!
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May 2022 by Michelle Montessi
My experience was very disappointing. I went in for Mothers Day to treat myself and really felt embarrassed with the result I walked away with not once but twice. I went back the next day to have it fixed and now my hair is Red not at all the experience I was looking for nor the result of my hair color. My experience was with just one of the stylist so I can’t speak on all but most definitely did not have a good experience with the lady that did my color. I now will have to pay once again to have color done as I will not return for a third time.Service: Hair coloring
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May 2022 by Traci Hartsell
My good friend used this salon just recently and her hair color was terrible and the manager was not willing to rectify this issue for her. Please shop around before going here to do business.
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September 2021 by Erin Markus
Very nice and she got me in on the same day.
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September 2021 by K J
I made an appointment online, this is the first chance I've had in YEARS to go out and get my hair done because I have small kids and it's hard to get away. I can't even express how excited I was to do this. came in a few minutes early because I respect people's time and was told my stylist would be in shortly. I don't mind waiting so I sit down, while I'm waiting at least 3 stylists were standing at the front desk chatting for the majority of the time. After sitting there for over half an hour one of them comes over and says that my stylist had called in and she hadn't realized that and asked if I wanted to reschedule. I asked if there was someone else that could do it since they all seemed to be free and she said no. It happens but it was just really disappointing and I wish I hadn't sat there for over half an hour before someone decided to say something to me.
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July 2021 by Maribeth Stotler-Watkins
I walked in to get a very impulsive haircut today and boy, am I glad I did! Snow did an AMAZING job with my hair. I feel so beautiful!!! It is exactly what I wanted and needed to start my new job this week. Thank you for the confidence boost, Snow. You rocked it
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July 2021 by Michelle Walker
I don't have one bad thing to say about this place. Been going for a couple of years now and had excellent service every time!
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August 2020 by Bill Barry
I always got a reasonable cut at a great price. I recommend this merchant.
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December 2019 by Alberta Jenkins
There are a lot of great hairdressers at the salon, for a first time visit, I am definitely impressed. My hairdresser specifically specializes in natural hair, and that's what I was looking for!!
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December 2019 by Latrell Smith
Shawnta has been both my daughter's and myself's hair dresser for over 10 years. She only seems to get better each time we see her. My daughter's hair is very think and many hair dresser don't have TLC it needs. JC Penny's in Winchester is blessed to have talented hands like Shawnta.
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October 2019 by Belle Young
Shawta, Shawta, Shawta( like Roxanne Shante')....remember that name and request her as your JCP Hairstylist. She delivers on treating your hair and spirit to one heck of a time.