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October 2025 by Lynn Wyvill
Rebecca is so knowledgeable. She answered all our questions so we could make informed decisions about our coverage. Highly recommend Rebecca!
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October 2025 by Amy Sluss
Rebecca Gregory at State Farm is a true professional. We hit an unexpected snag when finalizing a policy and she worked on my behalf to resolve the situation in an efficient and kind manner. She was responsive and persisted until we were able to finalize the arrangement. Highly recommend!
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October 2025 by julie marsh
I Always know that Kim Smith, State Farm and Sharon Shifflett will take care of me and my fleet(2 cars) as they did yesterday allowing me to leave Younger Toyota Hagerstown, MD with my new used 2019 Toyota Highlander.
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August 2025 by Lex Sacco
Rebecca is an absolute rock star. I recently had to switch to a commercial auto policy and she went above and beyond to make sure I was taken care of. It was clear that she was on top of it and she communicated with me every step of the way. As a customer, all of this paired with the fact that she’s also so kind and understanding made this a 10/10 experience for me. Thank you Rebecca!!
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August 2025 by Jeff Klinefelter
Rebecca provided excellent service from helping me decide which coverages to select to answering questions about particular coverages. She took as much time as I needed and I didn't feel rushed.
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July 2025 by Heidi Lucas
Rebecca was outstanding at her customer service. She took time to help me figure out the best plan for my family.
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June 2025 by Chris Malick
My experience was very good, help me with everything I needed.
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June 2025 by Longs P
Sharon and all the staff at this office are friendly, professional, and they go above and beyond to assist. Thank you Sharon for helping me today on such short notice. I've always had State Farm and always will. Your excellent customer service is appreciated!!
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June 2025 by tom sears
Ms Sharon was the bomb 💣 the ultimate professional in every way. Thank you Ms Sharon for your patience with me. And your utmost charming self !! Thank you to State Farm 🚜 🙏
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June 2025 by Delaney R
Sharon is so helpful!!
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June 2025 by Paytin Lalonde
Rebecca is always so helpful!! Thank you!
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June 2025 by David Reed
We switched our home and auto insurance this month to State Farm. We worked with Sharon to explore options of coverage and to set everything up at rates that are better than what we had been paying from AAA and Auto-Owners. She made it easy, and answered our questions with skill, patience, and kindness. In talking through various discount strategies, we also decided to
take the online AARP safe driving course this month as well. I would gladly recommend this agency.
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June 2025 by Sandra Delano
Rebecca is always helpful, friendly yet professional and a pleasure to work with.
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May 2025 by Marcie Sirbaugh
Excellent service, and response from Rebecca during a time sensitive matter!!
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August 2024 by Nell Kushlak
This office provides great attention to detail. They make sure the policies have the features we need and find any available discounts we qualify for.