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February 2024 by Constance Haas
Mr. Embhard is friendly and accomodating. My experience with him and his staff leads me trust him with my 2005 Ford Taurus.Services: General repairs & maintenance
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October 2023 by Selah N.
I've spent so long trying to find a trustworthy and honest mechanic, I finally did here at meineke car care center! I couldn't be happier with the customer service and work!! I highly recommend them to everyone I know!
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October 2023 by Shirley Jones
The service I received from the time I entered the door to the time I left was excellent. Was greeted with smile the customer service was outstanding the work took a little over an hour but the car doesn't sound like a truck anymoreService: Exhaust
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October 2023 by Randy MacDonald
The visit to the local Meineke for oil change, and tire rotation was great . They got started when they said would and finished on time the office staff was polite and courteous . I recommend them to everyone. Randy MacDonaldServices: Tire rotations
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October 2023 by Sherri Hall
Wanted to give a big shout out to Meineke in Winchester for taking such good care of us as we were traveling out of state. While we were driving something broke loose in our car and started making a horrible noise. My husband thought it might be the transmission and we were sure that we would miss reaching our destination all together! We slowly mapped the closest Meineke and pulled into the store in Winchester with panic and sadness. The manager assured us that he would get to our vehicle right away and the mechanic who was going to lunch even postponed it to put our car on a lift and check out the damage! To our surprise and sincere thanks, we found out it wasn't the transmission at all but the heat shield that had come loose and was just about to get entangled in our drive shaft! Meineke got our permission to remove the heat shield from the vehicle all together WITHOUT CHARGE! Can you imagine that! Our day and our vacation that started as a disaster wound up with such a blessing! I know that in saying this, the manager may be inviting a lot of requests for free service, but I wanted to say that this manager truly saw how devastated we were and really went out of his way to make our entire trip better because of this one action.
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October 2023 by Skip Tillson
We were pulling our RV and stopped for 3 nights in Winchester VA. Our truck had a major front suspension issue going on and we were extremely worried about even driving it any further. However we called the local Meineke shop there on Valley Ave and when we told them the issue they told us to bring it over immediately and they would look at it. They put the truck on the lift and immediately saw the issue. They quoted us a price and had the parts to fix it the next day! By noon they had the truck repaired and we were able to leave the next day with no fears. We made it back to FL with no further issues. We can’t thank the folks at that Meineke for their commitment to quality service and the outstanding customer service they afforded us in our time of desperation! Thank you Valley Ave Winchester VA. We’ve already told family and friends about your great group of employees and their dedication.Service: Steering & suspension repair
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October 2023 by Sherri H.
Wanted to give a big shout out to Meineke Car care center located in Winchester, Virginia. During a recent trip that my husband and I took, we heard something come loose in our car and then a horrible grinding noise; my husband thought it might be the transmission. We were both deeply upset as this is our only vacation that we take each year and the prospect of a huge expense as well as missing our trip if parts were unavailable, or the cost was more than the value of our car! We looked up the closest mechanics shop to where we pulled off, and found directions to the Meineke in Winchester Va. We slowly drove our car there not knowing if the car would totally break down before reaching the shop. When we pulled in we were in a state of panic. The manager came out and listened to the car along with the mechanic. The mechanic then pulled the car into the shop and placed it on a lift to diagnose the problem, even though he was scheduled to go on lunch. After about 20 minutes, the manager came back to get my husband and show him the problem. What we thought was going to be devastating news ended up being a simple removal of the heat shield on the engine. The manager told us that we were very lucky because had we driven any longer the heat shield would have wrapped itself around the drive shaft and caused serious damage to the car, making it undriveable. After getting our permission to remove the heat shield with a promise to get it replaced after our trip, The manager told us it would be an additional 20-30 minutes to repair our vehicle. We gave permission and true to his word, the vehicle was ready very quickly. When we went to pay for the work. The manager smiled and said there would be no charge. He stated that he understood what a trauma we had been through and that just a kind word about Meineke's service would suffice. Thank you! Thank you! We wanted to express our gratitude to the manager, the mechanic that day and to the owner of Meineke in Winchester, VA for such fine and understanding service. You will never know how much your professionalism, kindness and generosity touched our hearts!
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September 2023 by Sherri H
Wanted to give a big shout out to Meineke Car care center in Winchester, VA. During a recent trip my husband and I took, we heard something come loose in our car and a horrible grinding noise; my husband thought it might be the transmission. We were deeply upset as this is our only vacation we take each year and the prospect of a huge expense and missing our trip if parts were unavailable, or the cost exceeded the value of our car! We looked up the closest mechanic's shop to us, and found directions to Meineke in Winchester Va. We slowly drove our car there not knowing if it would totally break down before reaching the shop. When we pulled in we were panicked. The manager came out with the mechanic and listened to the car. The mechanic then pulled the car into the shop and placed it on a lift to diagnose the problem, even though he was scheduled to go on lunch. After 20 minutes, the manager came back to get my husband and show him the problem. What we thought was going to be devastating news ended up being a simple removal of the heat shield on the engine. The manager told us that we were lucky because had we driven any longer it would have wrapped itself around the drive shaft and caused serious damage, making the car undriveable. After getting our permission to remove the heat shield with a promise to get it replaced after our trip, The manager told us it would be an additional 20-30 minutes to repair. We gave permission and true to his word, the vehicle was ready very quickly. When we went to pay for the work. The manager smiled and said there would be no charge. He stated that he understood what a trauma we had been through and that just a kind word about Meineke's service would suffice. Thank you! Thank you! We wanted to express our gratitude to the owner, manager and mechanic at Meineke that day in Winchester, VA for such fine and understanding service. You will never know how much your professionalism, kindness and generosity touched our hearts!
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August 2023 by John Ross
Meineke in Winchester provided much needed prompt and professional service to my 13-year-old SUV at a very reasonable price. Os, the owner, carefully described, and even better, showed me issues that needed fixing. I was very impressed with the way he treated other customers as I waited for my car to be repaired. Recently moved into the area, Meineke - Winchester has become my go-to service center. Thank you very much!
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August 2023 by Kent Vicary
As a person who does all of his ownMech work, I was skeptical about goingTo a shop. But Due to a recent surgery I had no choice.My daughter referred me toMeineke and I am very pleasedWith the work they did , includingA brake job and AC service.Osbert the owner was very helpfulAnd I highly recommend this shop.KentServices: Auto A/C recharge
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August 2023 by Adebiyi oluwatobi Olamide
The Manager is a very nice person, so patient and was very helpful. I had my car fixed in no time and I left very fulfilled and happy.
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July 2023 by Cheryl Sura
Os and staff were efficient and quick ! Replaced my AC unit within 24 hrs on the hottest day of the summer. He was even concerned with the cost and made some calls to work a deal if there was one. I will consult with Meineke, Winchester VA each and every time now for repairs on my old model SUV. Highly recommended.
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July 2023 by John Frost
Thus far they have been above board. A month ago they alerted me to issues with my vehicle that could become a problem, giving me a quote. I saw it, but opted not to get it repaired then. Yesterday, the issue became more critical. I called, they had me bring it in and honored the quote from a month before.
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July 2023 by Chuck Noller
DO NOT bring your car to this shop. I had a water pump die, and this was unfortunately the only shop open. In the process of installing a new water pump they broke the temperature sensor, and tried to say that it was broken prior to arrival. (Prior to arrival temp gauge was functioning. ) The service manager then wanted to charge 200$ for a new one. The service manager was extremely rude and unprofessional, which was reciprocated. Update as of 3pm, I just bought a new temp sensor and found the wires to the old sensor were cut. Legal action is possible if corporate does not rectify this situation.
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July 2023 by Lori A.
If I could give less I would. Mechanic was very nice but the guy at the counter was rude. Was charged 1100$ for a water pump. They broke temp sensor because it was working when car was brought in then wanted to charge more for that! When they broke it! Never again. Now I know why there was literally no cars in the lot or the bays. Update: contacted corporate because they actually cut the pigtail to the temperature sensor that is connected to the wiring harness. All their corporate office did was reach out to the guy that screwed my car up and was belligerent did not rectify and refused to rectify. Next stop my lawyers office.