Shipping Centers in Winchester, VA

“From our first contact with White Properties...we knew this was the storage unit that was best for us. Throughout the whole reservation process...Jillian was kind and extremely helpful. Moving from Colorado to Virginia...finding a secure storage unit was a challenge. Jillian made the challenge easy and simple. And the storage unit when we arrived was super clean...with even a welcome bag including 2 T-shirts for me and my wife.
This is a first-class storage unit...very secure...with exceptional customer service.
I recommend that you try it and you will find the same for yourself.”

“They are the friendly and professional. Your greeted when you walk in the door, they take care of your needs and it's done with no delays. Thats the only office I'll go to.”

“I ordered my Christmas cards for the second time at Staples.com. The whole process was very easy-to-use and the quality of the cards was amazing. I will use them again for 2025.”

“Whew! Finally found it, and it is INSIDE the Walmart building at the far L end. And yes, this IS listed on the Internet.Jose was fantastic, patient, and professional as he explained all my options for an overnight letter. Along with a caring attitude for this slowing old man, he was genuinely attuned to my needs. God bless him for his assistance that super-busy afternoon. Bravo, Fed X. ???”

“I came in earlier today (Sunday 6/9) to do an Amazon return and purchase a few small items. After what I saw, I felt like I had to post something here, especially after reading alot of the 1 star reviews people are posting lately. So many of the reviews here on Google report low customer service as a result of understaffing. Today I literally watched one young lady run laps around the copy center as she attempted to help customers like me with returns, customers trying to place orders or pick them up, customers wanting to check out with their purchases, continue to print new orders, and keep the entire area clean and organized...AT THE SAME TIME! I could see the anxiety in her face, but she smiled at every person she helped and did not waver. I wish I could have video taped her. She was a superhero. Yet, while I was there, I also personally witnessed at least 3 people get an attitude with her or the manager on duty for not getting them taken care of faster. Are you serious? Please - people of Winchester and beyond...you need to understand that is not always the fault of the business for being understaffed on a given day. Every working human has a right to a sick day or a personal day, a bathroom break and a lunch/dinner break... and, yes, sometimes there just aren't enough employees, period. Our economy is still struggling. This creates stress for everyone. The two employees there were doing the absolute best they could to help everyone and still get their job done well. Sometimes in life...there will be lines...someimes there will be waiting. If you don't have time to wait your turn, just come back another day. Do not make their job harder by being inconsiderate of what they are trying to do with the limited resources they have on hand. You can not understand the stress exceptional customer service puts on an employee when they are being pulled in multiple directions at once unless you've been in their shoes. And if you have been, you sure wouldn't treat another person the way these customers treated these superheros. I have been in these shoes for the last 28 years of my life: retail, food industry, self employed business woman now. It's not easy and it's unfair to take it out on the employees who are already struggling. We as a society have to do better. Kindness is free, compassion is free, empathy is free. It costs nothing to be a decent human being. And a HUGE pat on the back for the two employees taking care of the entire store by themselves. I hope this message is seen by Corporate and their excellence can be celebrated.
Abby”

“Leaps and bounds better than UPS or FedEx.
Allowed same day pickup from the terminal. Everyone was nice and friendly vs the competitors.

The tracking system could use a bit of improvement but otherwise no complaints.
Fast, friendly and accommodating. What more can you ask for from a shipping company.”

“Kay was very friendly and helpful. She helped get what I was shipping out fast and tracking squared away so I didn't have to worry about it. I had bad experiences with Linda and Ellen, so I'll only ship if Kay can help.”