-
February 2024 by C Z
Ralph had exceptionally kind customer service. Not only textbook in suggesting new drinks but made the entire conversation friendly & positive. So rare nowadays in any customer service experience.
-
October 2023 by courtenay stuart
The barista/cashier was super nice and it was quick (there was no one in line, yay). But they did mess up my order which was weird because on the screen it was right , a pumpkin spice frapp, but when I got back to work I realized they gave me an apple crisp, and you can see they put 2 stickers on it and underneath the apple crisp you can see my original order of the psf. So kind of strange that they did it right and then changed it? Unfortunately I didn't realize until I got back to work so I couldn't have them correct it and just poured it down the drain because I hate this flavor/drink, so really disappointing for me. Really good service otherwise
-
August 2023 by Mike M.
This morning I stopped in for a coffee and pastry. The young female working the register was the rudest Starbucks employee I've ever dealt with. I placed my order and had my phone to scan my code, but she rudely told me "it is too late." She said, "Next time tell me before you order. " I told her she needs to be more respectful and to cancel the order & ring it again. She got a smirk on ber face and continued to be rude. My pastry was supposed to be warmed, but was ice cold. I will never visit this Starbucks again.
-
May 2023 by JetjevanG
What an incredible bunch of ladies are working here- the best service I ever had! They deserve an award!!!!! I was super impressed!
-
April 2023 by Jim Ellwood
Thank you for my surprise birthday drink Gabe!
-
April 2023 by Scott Ritter
Amazed by the barista here and how personal she was noticing my service dog Cesar who looks like Scooby-Doo asking if he could have a pup cup and of course cause he gets spoiled everywhere I go. Definitely my favorite Starbucks location.
-
February 2023 by ronmhilton
Stick with the lemon cake. The red velvet is terrible. I frequent this location often and the service is very good unfortunately the food and drink is somewhere between average and average all the water the same cup of coffee and they'll taste very different from each other I will say the lemon cake is amazing earlier this week we ordered the bacon egg and cheese cheddar and got sausage instead and it was not my cup of tea. Considering how Starbucks is expensive you just expect to get perfection every time.
-
September 2022 by michelle voigt
Nicest group of staff you will ever meet. They always greet you, and make sure to bring a smile to your face. Coffee is always perfect and super fast service.
-
September 2022 by Nicole Steigerwald
Really friendly people who work here, and great, fast service. The patio area is nice for sitting outside.
-
September 2022 by chris k
the location is very near Shenandoah University, so it is always a busy place. the drinks are all fine, but the biggest drawbacks to this location is the the speaker at the drive through is sometimes hard to hear and it seems all locations were told to be more "personable" and the baristas ask all sorts of questions but you can tell they don;t care what your answer is. comes across as rather fake.
-
August 2022 by Savannah Williams
Every time I come to this Starbucks it makes the rest of my day not only because i have coffee ☕ but because the employees are hands down the kindest people I have ever come across!
-
August 2022 by Christopher Ross
Always fast and the drinks are always delicious
-
August 2022 by Danny Copple
Excellent service and good coffee
-
August 2022 by Aaron Daniels
No matter the time or day, the team here is fast, drinks are made right and delicious, and they are some of the nicest people you’ll encounter in your day!
-
May 2022 by T C.
It seemed crazy that they did not have blonde roast at 9:45m. It was on the menu but not available. They offered pour over but this take time.