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October 2023 by Deathtosmoochyy
Rachel saved my nails today. I had been going to another location in Winchester and had no idea how bad I needed Rachel, she took the time to fix what another tech failed to do, she was creative and personable, the entire staff was involved to get me the best results. This was my first experience here and it won’t be my last. Rachel has me as a forever customer.
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October 2023 by A Simmons
Great staff, clean, cute, busy salon. Might want to make an appointment. They are professional, friendly, and attentive and in this area that is so hard to find. Please keep it up.Update: I stopped going bc I got cut on two occasions. On my final visit, Lan got uncomfortably close to my cuticles and cut. I understand cuts happen, but she brushed it off instead of attending to it immediately.Still give 4 stars--experiences with all other techs were great at this salon.
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October 2022 by Mrs. Lee
I have been visiting this business for 12 years. The price increase is understandable. However, this last week when I had a gel fill with gel polish, I was very disappointed. After my nails were done, I was asked if I wanted a manicure!!! She said, “You know, I fix your cuticles”! I was really upset that I just paid $50 with a $10 tip and then they wanted me to pay even more to take care of my cuticles!!! I now (and the last few months) have had so many hangnails and my fingers actually hurt. I am so sad that this business now only cares about your money and not your loyalty. So long Lan?Service: Gel manicures
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September 2022 by Karen Whitson
This is the BEST nail salon in all of Winchester! I have been going here for about 7 years now. They are busy because they are not only wonderful and offer fantastic services, but are the nicest nail techs I have ever met. They accept walk ins, and if they don’t have time right away to get you in they ALWAYS do their best and give you a better time to come back. This is because they take their time with every customer they see!! Their prices are very reasonable as well considering the great service you receive. They go above and beyond. I always leave relaxed and with beautiful nails! Thank you US Nails!!Services: Polish removal
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September 2022 by Karen W.
This is the BEST nail salon in all of Winchester! I have been going here for about 7 years now. They are busy because they are not only wonderful and offer fantastic services, but are the nicest nail techs I have ever met. They accept walk ins, and if they don't have time right away to get you in they ALWAYS do their best and give you a better time to come back. This is because they take their time with every customer they see!! Their prices are very reasonable as well considering the great service you receive. They go above and beyond. I always leave relaxed and with beautiful nails! Thank you US Nails!!
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September 2022 by Sarah H.
Worst experience!! Didn't paint my toes the correct color, didn't paint my nails how I asked either. I paid $120 for them to ruin my nails basically and then when I went back to get them fixed they refused to fix it and was ok with how they looked. The woman smeared my thumb nail and instead of fixing it she smeared the other thumb to match. Didn't do the design i asked for and continued to charge me extra. Never going back again! Not to mention she had her head phones in talking on the phone the entire time!! If I could give it zero stars I would. Terrible service
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August 2022 by Madison Macoff
I called ahead and was seen immediately when I got there… I was treated with so much care. My artist was gentle, paid great attention to detail, and I am obsessed with my nails!Services: Acrylic nails
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July 2022 by Yesenia P.
Lan did it again... Amazing work... loving my lovely nails you guys definately need to give this place a visit and judge for yourself. old reviews almost made me not go.
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July 2022 by Carla A.
The do quite a bit of business and I can only base this off my experience. I just move to the area. My technician was on the phone through my pedicure and gel tips. I asked for gel nails and for acrylic with gel polish. She repeatedly got too close to my skin while I'm the cuticle area. And the. The price was that of a what I requested / gel nails not gel polish. Would I recommend, no but clearly they have other with better experiences since they were packed.
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July 2022 by Gina Diehl
Mimi did an awesome job... I received dip nails and and pedicure as well. I don't like dip nails to be too thick she listened they look amazing. Everyone was very Kind and professional!! Highly recommend this shopService: Manicures
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April 2022 by Shannon M.
Lan did my Christmas nails. I really like them. They lasted a long time. I also got a lot of comments on the design. They stayed on and didn't break. I have continued going to this salon.
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April 2022 by Stephanie Jahnigen
I don't know what happened to them, but my pedicure was awful. The girl was rude, rushed... She seemed annoyed...from start to finish I didn't even get through one 30 min cycle on the massage chair and she didn't even buff my left foot, barely touched it...barely used the scrub. I'll have to go further away now.Service: Pedicures
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April 2022 by Kendra Campos
Okay first when I walked in I told them I wanted a set of acrylic nails and then the manager nicely asked if I want it to do dip powder I'd never done dip powder for sure I wasn't sure how it works I just figured it was the way to paint on top of acrylic nails once she got halfway through I realized I wasn't getting acrylic nails it was actually only going to be my regular nails which are super tiny and small the color turned out pretty she was a very nice lady but then I needed my eyebrows waxed as well she took me back into the waxing room and laid me down I felt her pool and tug on each eyebrow about 3 or 4 times when she went to show me in the mirror my eyebrows she kind of showed me crookedly and when I asked for her mirror again she kind of just ignored me and walked out of the room so I went to pay I handed her $20 for a tip she said $57 I gave her 2 50 bills and then she said thank you and turned around got to my truck realized nothing had been taken off of my eyebrows I'm not sure exactly what she even did to them I would not recommend this place for anyone and I definitely won't go back againServices: Waxing
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March 2022 by Dejon Wright
Terrible service and manager is very rude. I called ahead and asked if my husband could come as well for a mani/pedi. I was assured it was fine. Got there and I was helped while he waited an hour and twenty minutes before giving up. Three people came in after him (who didn’t have an appointment either- checked the clipboard) were accommodated. I wonder if it was because he is African American?Services: Gel manicure
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February 2022 by T W.
Waited for at least an hour as a walk-in only to have 4 other walk-ins taken ahead of me. No communication from staff. They knew I was waiting. Customer service, communication and attention gets an F! I'll take my business elsewhere.
