-
December 2023 by Ankit S
I was just checking my last oil change receipt and realized they charged me for winter washer fluid where in i told them not to put it and i am pretty much sure they haven’t added washer fluid to my car as i always do it on my own. Thanks for all the services i have done from you. Never going back to these guys.
-
November 2023 by Emaleigh Harless
The only place I will come locally for an oil change! These gentleman are some of the most kind mechanics I’ve met, they do not pressure you into unnecessary purchases or make you feel awkward if you say no. No long wait time, they answer any of your questions and you can tell they enjoy what they do!
-
October 2023 by Jon Hartmann
Came in for an oil change and a tire rotation. The staff was all very friendly and knowledgeable. I never felt like anything was being "pushed" on me to buy, honesty is greatly appreciated! I will be back for sure. Would recommend you check them out for your vehicle needs!
-
September 2023 by alieta skogen
I am from Washington State and I have never had such great service. I told my family that live in Virginia and West Virginia to go here it's worth the drive.
-
September 2023 by Gina Salmon
Let me just say the customer service was stellar and I will be back. They did everything that they could to help me. And Iappreciate it...will go back..Services: Air & cabin filter replacement
-
August 2023 by Tanner Kerr
Tim and his staff were quick, polite, and easy to deal with! Shop is very clean, and very reasonably priced!Services: Air & cabin filter replacement
-
August 2023 by shannon corbin
My husband took both of our cars for oil changes and we ended up getting the ultimate cleaning package with oil change which flushed out the system. Our cars are running so smooth and much better than they have since we bought them. The service was excellent and they were quick. The only downfall was they listed him as Corvin instead of Corbin but hey it happens. ?? We will be returning for sure.
-
August 2023 by John Winkel
All the guys working there were polite, friendly and very professional. I’ll definitely go back.
-
August 2023 by Will Fleming
Very satisfied first time customer, will definitely be returning. Wes and the rest of the crew were very thorough with my car and went out of their way to explain things in terms that I understood. They explained what additional services my car will need in the future without making me feel pressured to purchase those services from them. $30 oil change (after $20 off coupon I found on their website) but would’ve paid much more for the outstanding serviceService: Oil change
-
August 2023 by Jeremiah Bullock
120 is extremely over-priced for an oil change that took over 40 minutes. The men doing the work itself were pleasant at least
-
August 2023 by Kristy W
Very friendly and professional. Great service on my vehicle. Thank you.Services: Tires
-
August 2023 by Bradley Hill
I was extremely pleased with my oil change experience at Victory Lane! From the technician who worked on my car to the owner/operator (Tim), I was attended to quickly and professionally! In addition, neither was “pushy” when it came to “add-on” services, such as a broken reverse light or air filter. An amazing experience and I will definitely be a long term customer ! Keep up the good work!Service: Oil change
-
August 2023 by Katherine Smith
Very pleased with the professionalism of the staff and the quality of the service. I had been very disappointed in other oil change establishments here in Winchester since Trinity closed. Victory Lane team performed efficiently and was very thorough in all areas. They will definitely be my oil change choice from now on!!
-
August 2023 by Brian Class
They were not busy so I was able to immediately pull in. This was my first time so it took a few moments to get an account and such, but they quickly changed my oil, filled up my windshield cleaning fluid, lubed my door hinges and locks, and checked various other items. They were all friendly and did a good job and did not come up with any BS type things to tack on. Plan to use then again.
-
August 2023 by Rebecca Asbury
Employees were very nice! However, I did not see prices posted outside the garage- and this place is VERY overpriced. A fully synthetic oil change should not be $115!I would not recommend going here to anyone.Service: Oil change
