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September 2023 by Mike H.
I believe Walmart as a whole is managed poorly and has lost it's appeal overall. Stores do not seem to care about the condition of the little bit of inventory them do carry. Store resets take a matter of months, total mess. Twenty employees standing around, yet you must self check out? I have a feeling they are on the same path as Hechinger's, over confident in their market status. Sam is turning over in his grave at the upper management decisions. Alas, fare-thee-well Wally World, I will no longer tolerate your bad parking lots, unorganized stores, rising prices, lack of actual inventory, and self-employment at the check out. The clowns are running the circus and no one is enjoying spending their money there . . . ya'll.
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August 2023 by Gary A.
A Walmart+ member here. Today's delivery included items I did not order and was missing items I did. I tried the online chat to rectify this, but that was useless. I looked up the telephone number and that did not work. While I am here, I have tried to make the deliveries easier for the drivers by sending them to the side door, Today the driver came to the side door and carried the bags to the front door. Feels like a nightmare. Thanks a bunch, Walmart.
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June 2023 by Maury H.
Winchester Walmart has changed. They have gone to 99% self check out, then have the audacity to stop you at the door. If you didn't trust me to ring my stuff up correctly, employ people to do it for me. I understand looting is on the rise but when someone is standing over me checking my every move, the scanner pinged the clerk over to question if I rang up what you can clearly see on the replay on camera and is the last thing on the screen, I feel like I have to prove my innocence. Not a good look Walmart.
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June 2022 by Miles T.
Has anyone ever seen the manager? Nah.I was carded today after standing in the one of two full service lanes.. Using the term "full service " only as reference point. The smug clerk behind the counter had demanded my Identification knowing I was older than her own father. Yes well over 40 and 50 . She said ... no id no beer ... Hmm. By the way . I was standing there in my hospital scrubs after having elderly patients all day in my lab. This mindless drone like attitude of the petty clerks with their little positions of power, know nothing about caring for the sick nor saving a life. I thought about storming off, throwing an entitled high wage earner tantrum. It did appeal to the child in me, but. Wisdom as taught me to do what would really make a difference. I sold all my Walmart stock. Not wanting to own a loser or company that disrespects it's patrons More importantly I have resolved that I will never shop in this Walmart again, nor any Walmart. Who needs to be dismissed and treated with such little regard. I don't. . You don't.. This business model will fail. Any American with any self respect deserves better. What am I really saving? Yeah you know... respect more important than money when you have other options. Too big too fail ... more like corporate entropy . Does anyone remember Kmart? Montgomery Wards? Walmart doesn't respect you
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April 2022 by April M.
really overwhelming. people just walk in your way. kinda dirty and i only go here for emergencys
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December 2021 by Arishat G.
Another zero stars. Employee asked for my receipt right after letting two elderly women walk straight past and said happy holidays to them. She stared me down and blocked my cart asked for my receipt and then said "thanks"
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February 2021 by Amber H.
The staff at this particular location is severely uneducated. It's unfortunate, but they can't seem to figure out that they're in the business of customer service. Recently, I called to ask about a delivery order concern, (the concern being that my card was charged, but no groceries were delivered) and the woman who answered the phone not only cut me off before I could finish a sentence, but she sighed because I had follow up questions due to her rudeness. If this were the only issue inside this location, that would be one thing, but, it isn't. Incompetent, rude, and self righteous staff, I'll shop elsewhere.