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June 2025 by Latasha Holloman
They definitely need to train the new hirers to be a little bit more courteous and welcoming. I understand that they are young, but their whole demeanor is rude. They don’t acknowledge you don’t speak or anything and that’s definitely gonna be a problem if I have to keep coming in here and they’re rude. I’m talking about the ones in the pharmacy. The ones in the front of the store are always welcoming and nice but the Pharmacy is a different story they need to do better.
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June 2025 by Whitney
I have had great experiences with the pharmacy. My prescriptions are always filled with no problems and when I couldn't find a pharmacy to fill my dog's life saving med, Windsor CVS went above and beyond to make sure he had it.
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May 2025 by Serah
From the first step in the store the elderly ladies ignore you, walk away from you and have never offered any help. They barely put your stuff in a bag and act like it's breaking their arms to be there, it's obvious they hate their jobs by the way they treat the customers. I have stood in line to pick up my script and most of the people of color get all kinds of help, when it's my turn, every time they walk away and don't excuse themselves or anything. Just walk away leaving me standing there. I would never step back in there if there was another place to go. Rudeness overload there!
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January 2025 by Joshua Kent
Over all pretty good. Medicine shouldn’t be taken so long.
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December 2024 by ginny joyner
The parking lot is a mess of potholes and cracked asphalt. I fell in the parking lot and scraped my face up. Staff is pleasant for the most part.
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November 2024 by tracey johnson
The worst. The workers are Rude. They make up their own rules and Never have prescriptions in stock!
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October 2024 by Rabbyt Hart
The worst pharmacy in this area. No customer service at all. And now they have basically got rid of their phone service because it is damn near impossible to get anyone on the phone, you have leave a voicemail and wait to be called back. Which never happens. Don’t waste your time and money here, go anywhere else.
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October 2024 by JoAnn
What happened to this pharmacy, it continues to go down hill. Customer service is not what it used to be. Instead customers are now a bother, especially if you have a concern or question. Don't even try to call and expect to wait in line going inside. Meds are not well stocked.
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August 2024 by chikennugettime
This pharmacy has gone down hill. Can't keep my meds in stock. Don't like the new hours.
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July 2024 by Heather Jones
Yesterday I went to the CVS pharmacy that is located in Windsor Virginia on Windsor Blvd and I picked up a prescription. The woman who was working in the pharmacy that was running the cash register was either intoxicated or high from some type of drug. She needs to be given some help from someone so your customers don't see this when they come to this store. I couldn't believe what I was seeing to be honest. I don't want this woman to lose her job, but she truly needs help with whatever it is that she is having problems with.
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June 2024 by Cindy Noelle
The staff are doing great! I will name some people that have really been helpful, Desarea, Marcy, Emily, Crystal, Allison, and others! I know that nobody should be calling anyone names! The staff are doing their job, they deserve respect!
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February 2024 by Cinnamin Stixx
Because the other CVS closed at 7pm, they were able to transfer and fill my son’s antibiotic prescription so he would not have to wait another day. I am very grateful.
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January 2024 by Abigail Sprague
Pharmacy staff are uncommunicative and unhelpful. Pharmacies like this are the reason people have trouble staying on their meds. If you can make the trip to Suffolk, it’s worth the inconvenience to use a better pharmacy.
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January 2024 by Debbie Lowder
Some teams members are completely unwilling to assist with issues. Meds not in stock and CVS is unable to provide.
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November 2023 by Bonnie Reich
Perscrib.they never answer phone,and never let you know you when your meds ready.
