Food Lion is a grocery store that generally offers a positive shopping experience, with many customers noting friendly staff and good prices. Most shelves are well-stocked, and the produce is fresh, making it easy for shoppers to find what they need. The online order and pickup service has received praise for being quick and efficient, allowing customers to get their groceries in just ten minutes. However, experiences can vary. Some customers have encountered rude service, particularly at the customer service desk, which can detract from the overall experience. While the store is usually clean, there have been instances where certain items, such as soda and cigarettes, were out of stock, leaving some shoppers disappointed. One standout employee, a nighttime manager named Kennedy, has been highlighted for her exceptional customer service. She is described as helpful, pleasant, and dedicated to making sure customers leave satisfied. Many believe that she exemplifies the best of what Food Lion has to offer and would be a valuable asset in a higher management role. Overall, Food Lion is a convenient choice for grocery shopping, especially for those looking for good deals and quality service, although consistency in stock and customer service can be improved.
As far as Food Lion goes this is the best that there is
August 2024
Everything I needed and good prices. Friendly workers.
June 2024
Everyone is usually really nice at this store.Today , however the lady at the customer service desk asked me rudely what I needed. I told her I wanted a money order and she told me in a nasty tone that the money order machine was down. That really struck me as unnecessary to be so mean about it.