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September 2025 by Crystal
Took all day and almost $300 later and still didn't fix my vehicle had to take it to Honda in Kingsport Tennessee and it costed $600 to get it fixed there at Honda🥺ðŸ˜ðŸ˜”
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July 2025 by Raven 24501
I have a 1999 Jeep Cherokee Sport. Needed an Inspection after getting a ticket from Norton PD. Was there 2 1/2 hours. I told them up front everything has been replaced on this vehicle, except for the horn not working. The 3 of them didn't start working on it for an hour in, told me I would need a push button for my horn. Every time they started working on it someone would pull in all 3 of them would go over to whom ever rolled up. They hooked the single pole switch directly to the battery n out to the horn wiring. Now when I push the button and the steering wheel the horn would blow. Can you guess what they did wrong? Yes, They (3) never checked the fuse. So in the Inspection part, She doesn't look pretty but with 350k, original motor n Manual trans. Everything else has been replaced. They had me do (8) Emergency Brake test. What that is, you have the E brake on and in 2nd gear release the foot brake and ingauge the clutch until it stalls violently. Eight times! They told me it don't hurt the vehicle. It passed $90. $20 of that was paying for a deaf mutes Inspection to bring my karma up acouple knotches fearing karma was having to much fun blessing me with these three and the ticket. I wish Kyle's Garage (Pound, Va.) would do State Inspections. (See other post on Kyle's)
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July 2025 by Jayson Gundlach
Did exactly what he said he was going to do.
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July 2025 by Donald Minor
Never again will I go to this place. Been there a bunch of times over the years. This place is not the same.
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June 2025 by teddy brick
Took a 2014 Chrysler in for faulty lights to be checked they were supposed to call before fixing anything they put a starter on it and charged over 500$ for that without letting me know they ended up not fixing anything to do with the light damaged a vent on th inside and now my running lights bright lights and normal headlights no longer work awful place and awful prices save yourself the headache and go to a dealer
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June 2025 by Jen Blair
New to the area and new to VA, I needed to get my truck inspected. Looked this place up and very happy I did. They were so kind and helpful. Definitely recommend them and I plan on going back
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May 2025 by Cory Baker
Good mechanics that will take care of you. Also usually has a couple of small dogs in the office if you want to make a friend while you wait.
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March 2025 by Josh
Great place would recommend
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February 2025 by tina
RICK IS A REALLY GREAT NICE GUY HES REALLY GUD W HIS PRICES WE HAVE HAD PROBLEMS W OUR VAN HES BEEN AMAZING
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June 2024 by Robert Clisso
Hall brothers: Professional and Proficient. Very honest people, they don't charge an arm or leg. Nice to have dependable service at a fair price when I need it. Thanks !
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April 2024 by seth collins
Super nice honest guys
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March 2024 by Tulips55
Kindhearted mechanic. An Honest Mechanic wo WILL give you Great prices for the work he does. It's rare to find a Mechanic whos honest AND has a heart. Gracias ?
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March 2024 by Marilyn Hall
Very good with reasonable prices The best place I found in the area I am very particular about my car and there's no other place that I would trust to work on my vehicle.
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January 2024 by Vi Vastley
They communicated the issues perfectly. The discount for cash was very big help and our car had so many issues but after they took a look at it . It works like new !
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January 2024 by Nicole H
I've been going to Collins for about 2 years for issues and regular maintenance. Their pricing is good, they're honest, and will spend the time trying to figure out what's wrong.
