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March 2024 by Phillip Shawn Taylor
Employees are not very helpful.
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March 2024 by Jody M.
Anything you need for your project or repairs you will find here. Very knowledgeable and helpful staff.
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March 2024 by sherri Patterson
They were very helpful
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March 2024 by Tony Miller
The name needs to be changed to slowes,not lowes,if it not for a couple employees I wouldn't even shop their. When I as a customer help staff help other customers, no good. Cashiers are great tho. When they block contracts sales door way on a Monday for delivery is stupid
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February 2024 by Rachel Gross
Lowes I love that store.
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February 2024 by Kayla Gentry
I went in there for a wash machine and the boy sold me a dryer and I have been on hold and gave the run around on the phone since I live an hour and some away from the store not really happy about my experience
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February 2024 by Ashleigh
Had to camp out here overnight because the ice was so bad on the road. Very nice parking lot
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February 2024 by Patrick Ryan
Would be 5 stars, but it can be hard to find help sometimes when you need it.
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February 2024 by Dragonspen .Trading
Be sure to go to your non box stores that value you and do not ignore you or hide from questions.
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January 2024 by joseph Biesecker
Great staff and very clean store
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December 2023 by Eugene Middleton
Girl at Customer service desk , basically stating she didn’t have time to pull up my phone number and order an additional 2 solar lights after I spent $7000 on an aluminum fence ( doing this to make sure I reordered the correct ones to match ) put me on hold for 7 minutes, so I called back the she told me this was a working desk and she would find someone to do it , I waited 10 minutes on hold . Approximately 1:45 in wise va. On Dec 5th . Very rude person, shouldn’t be in customer service if you don’t want to be of service. Have had an account for years with no problems until now. No light ordered today.
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December 2023 by Becky Swindall
Didn’t realize you can’t take your purchase with you when you buy a refrigerator. They don’t keep appliances in stock now. Have waited 10 days for a delivery that was suppose to happen between the hours of 11am-3pm. Still hadn’t seen delivery by 4:30pm. Call them and they can’t tell me where my delivery is! Next purchase which will be soon will not be purchased at Lowe’s!
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October 2023 by Ellen Jackson
Love the Christmas decorations here at Lowe's!
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October 2023 by Matt Shuler Brock
This store had the general selection of products you'd expect from Lowe's. The staff was courteous enough. However, there was only one employee working the lumber area (which is understandable, it was a Sunday) and he was busy servicing another patron. Now, I had asked 4 different employees for assistance in finding what I needed. 2 employees told me " If it's not in X look in Y" and two others(at the customer service area) sent me to the already occupied lumberyard worker. Ended up taking me 1½ hrs to find & pack the order to the cash register.This is why I rate this store 3⭐2nd visit 10/11/23: found one(ONE) person who help me find the items I was seeking. Out of the 6 people I asked for assistance, 2 spun me off in a general direction, 2 had no clue of anything, 1 didn't know the department she was sent to work in, but she did call for assistance and the gentleman that arrived was courteous and knowledgeable. Took me an hour to locate all the items on my list (most in the final 10 minutes of the excursion). Corporate needs to focus on employee working knowledge and customer involvement. 3⭐
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October 2023 by Randy Lovell
Not a bad Lowes. Staff friendly and help if they can . Plumbing supplies are restricted to certain brands. Don't like that.
