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September 2025 by Charles Archer jr
If you live on commonwealth street expect every package you or to be returned to sender cause the post master and she is very rude 2 days in a row I knew I had a package that was ordered with other items from Walmart + most was food items so gotta use my physical address and because of that she sent a very needed package back and pretended like she couldn't hear me then after about 30 seconds she just hangs up I am going to take this a step further and go above her head and have a USPS investigation opened up on her cause some of their workers try to help ppl out but she also will not help anyone noatter how bad their struggling cause she doesn't care about anyone but herself she has nice home and car I'm sure and prolly has never struggled for food or a ride out or ever experienced how hard it is to get a ride out to anywhere so really on e I get a vehicle back I'll be switching post offices as long as she is there but until then I'll have to deal with her ride and hateful behavior and if she didn't know that is a public service job which means your customer curtious should be your number one priority but this women doesn't care about ppl she feels she is better than ever one
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August 2025 by Adrian Castillo
Absolute worst customer service in the history of post offices. Will not hold packages at post office. Then they wonder why usps is failing when you have staff here wasting money returning to sender when someone can pick it up within 10 minutes
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July 2025 by Casey McArthur
Postmaster is rude, very argumentative and unwilling to assist with resolving issues.
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May 2025 by Robert Hess
I once received 3 different people's property tax bill in my box at the same time. Good luck getting your mail. Postmaster isn't a very nice lady either. She's short tempered and spiteful, at least in all of her interactions with me.
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April 2025 by Daniel Nauss
I’ve consistently had a great experience with the USPS location in Wise, VA. They do a genuinely excellent job and have proven to be both reliable and efficient. Every time I send out packages, the staff is quick to assist and always ensures the items are processed the same day. I really appreciate how smoothly things go—there’s rarely any delay, and on multiple occasions, my packages have actually arrived at their destinations a day earlier than expected.
The customer service is solid too. Everyone I've interacted with has been courteous and professional, and they seem to take pride in doing their work well. It makes a big difference knowing I can count on this post office to handle things promptly and get my packages where they need to go on time—or even early.
Overall, USPS Wise has earned my trust, and I highly recommend them if you're looking for dependable mailing services.
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February 2025 by Sue Perlman
I have the worst mail de I’ve ever had in my life.
I order things online and for some reason some never make it to my house. And the PO workers don’t want to help.
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September 2024 by Jasmine Fluffles
I’ve never been to this place, but I asked for help and they act like it was a crime. Maybe they need retrained how to talk to people.
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March 2024 by Tulips55
Friendly and kind staff always. Así es ?
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January 2024 by Shannon Newsome
The young man that waited on me that particular day was rude and did not care if I got my package or not. He needs a severe lesson in customer service.
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December 2023 by Shannon Saylor
The young man that waited on me that particular day was rude and did not care if I got my package or not. He needs a severe lesson in customer service.
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August 2023 by Amy Dean
Always so nice to put up with peopleCalm,cool,collective
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January 2023 by Steven Johnson
will not deliver in rain or snow. Will tell lies on attempting deliverys. 4th time we've had everyone in the house when a delivery was "attempted" to never see a soul.
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July 2022 by Dawn Turner
Not from area but went in as soon as they opened. There was a group of us waiting in line for doors to be opened. They opened when supposed to. I would be frustrated and overwhelmed with people lining up before opening but the employees freely and willingly helped us as we entered. I only purchased a few postage stamps but a gentleman kindly opened up a second window and assisted me. It makes my day when employees come to work and enjoy doing their jobs.
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May 2022 by Dawn Smith
Not from area but went in as soon as they opened. There was a group of us waiting in line for doors to be opened. They opened when supposed to. I would be frustrated and overwhelmed with people lining up before opening but the employees freely and willingly helped us as we entered. I only purchased a few postage stamps but a gentleman kindly opened up a second window and assisted me. It makes my day when employees come to work and enjoy doing their jobs.
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November 2020 by Sherry Carter
Price of key has extremely went up .but service is great.
