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January 2024 by Marwa RaZ
I GOT SCREAMED AT BECAUSE I ASKED A QUESTION THIS IS THE WORST 7 ELEVEN I HAVE EVER BEEN TOO ⚠️ CAUTION!
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October 2023 by Tim McCarthy
This 7-11 is trash and the cashier is dirty as hell. He's always chewing something that makes his teeth and gums look red. He's also rude as hell and zero customer service. He's on the phone every time I go in and yelling at someone. And I'm pretty sure this is the store that caused my debit card to be compromised and had fraudulent purchases on it.
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September 2023 by Jasmine Rice
If I could give 0 stars, I sure would because this man in particular has made my experience worse than hell.. The rudest cashier I have ever had to deal with in my entire life! Every single time I come here, I have an issue with this man. He is racist and extremely rude. I will see to him no longer working for this company or anywhere else that involves customer service. VERY VERY VERY RUDE AND DISRESPECTFUL!! I will no longer come here until he is fired! I would much rather go across the street and pay $1 more than to deal with disgusting treatment of customers! Please please do something about this. It is hurting your business and I’ve been coming here over 10 years smh
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June 2023 by Kevin Hartley
Went to get a hot dog, no buns. Went to get a cup of coffee, is cold. This location is trash. Take the extra time to go to another one
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March 2023 by Micah Vestal
This place is dangerous. Multiple violent crimes have been committed here in recent months. There is another 7-Eleven a short drive south on Route 1, go there instead. Hopefully the 7-Eleven corporate team (who will be along shortly to request more info) will close this store permanently.
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January 2023 by Ashley Milburn
THIS STORE IS HORRIBLE. I love the 7_Eleven brand but this store give them a bad name Every time I have visit this store. It's a lot of people just standing outside. It's kinda of scary.Also the staff is rude especially late night. I work late and it is the only store open close to my house. The man cashier always judge me and is very nasty when he speaks too me. I was using a debit card one night which you could clearly see . He proceeded to yell Ebt several times. I was so confused. Also another night he tried to charge me more then the price. I only owe 58 cent after he charge my car. I told him I will get the 58 cents out my car but the Cashier tell me I needed to give him $2 if I wanted my product. He was yelling and threatening to call the cops. They need to revamp this store asap, they are losing money and customers.
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January 2023 by James Merry
Honestly Would never go in there. Hopefully the Police and County shut it down for good. The stabbing a few weeks ago should of been the last straw.
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January 2023 by Johnathan Pezzella
Lots of shootings and stabbings!! Bad employees!! What a charming location ?
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January 2023 by Bryan Brooks
This place is not safe, there was a stabbing on 1/18/2023. Homeless and day laborers everywhere. Management doesn’t care.
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July 2022 by Alpha Bah
I recently stopped at the 7 Eleven location at 13990 Jefferson Davis Hwy, Woodbridge, VA 22191, and I experienced terrible customer service behavior by one of the employees.On Monday, June 27th 2022, between the 7:00 AM-8:00 AM timeframe, a female employee profiled me and basically suspected me of stealing some chips just because I was supposedly taking forever and I had a couple plastic bags in hand. However, the reason why I was taking so long is because I was looking for a particular flavor that I wanted but I couldn’t find it so I just kept looking which kept me there a bit longer. However, because of that she thought I was fixing to steal. Which is unacceptable. If security is such a concern at certain locations, which I understand, there should be security and cameras all over the place. However, profiling and suspecting everyone of stealing things just because they might take a little more time or they might appear a certain way is totally unacceptable and should not be tolerated.Please tell me how to report and file a complaint.
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May 2022 by Zachary Carpenter
Have not been in personally because of the sketchy people looking for on demand jobs and the loitering around the store making it feel unsafe. Manager needs to kick these people off his property so I can come in and get what I need without being harassed, robbed, or even being stared at!
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April 2022 by Thomas Tyler
Feels like the least safe place in Woodbridge. Always dozens of sketchy looking people hanging around outside and behind the 7 Eleven on the hill. I have never seen a 7 Eleven anywhere else with such an issue so I am not sure why they cannot do better.
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April 2022 by Monet Howell
Hate this one this store had a bad smell.....yuck
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February 2022 by Tatyana Wills
The 711 doesn’t feel safe at all I try to avoid it at All cost there’s Always Hispanic guys hanging around the 711 giving you a stare I feel like I’m going to get robbed using the atm.
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January 2022 by Jose Ruiz
7/11"Mr. Shakil your attention to detail, great communication skills, and ready smile made the experience even better than I expected. I would like to congratulate you on the outstanding and exceptional customer service that you showed in the every times. Almost all of the clients showed great satisfaction levels while dealing with you and valued your fast response in particular. Thank you Mr. Shakil keep up the good work. I am regular customer of this store".