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March 2024 by Fero Faisal
If I could give 0 stars I would have. No customer service whatsoever. I went in to get eyebrows done, waited for 30 minutes. Kept being told 15 minutes, and then only to keep on waiting for longer. The blue haired lady doesn’t have no customer service manners, she is rude and has zero concept of time management!! Horrible at least be honest and say how many customers you have beforehand instead of making people wait!!!
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September 2023 by Natalie Wong
The shape of the nails is ugly Please do not go hereService: Nail extensions
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July 2023 by Jade Jamieson
Love how fast and efficient things are here! My nails are beautiful.
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July 2023 by Terri Thompson
The staff is so friendly I been coming for years and never had a problem with anyone.Services: Nail art
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April 2023 by Amanda R.
This is the only place I go to get my eyebrows done! T is awesome, quick and always does a Great job!
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February 2023 by Shania Draine
I've been to four other nail shops in Woodbridge those nail techs did a poor job??but this salon did my nails just the way I wanted them ❤ and I normally get my nails done very two weeks Ive been here 3 time now and this photo was taken a week and a half after my appointment!
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September 2022 by Femme O.
I've been going FAITHFULLY to this salon for 7years. I went into the salon on 9/10/2022 at 3:00pm and spoke to Dan. I was asked what I was getting today? I responded a fill. I was told by Dan he had a client in the back that was next after the client that was already in his chair. I asked what time did he want me to come back to get my fill. I was told 4:30. I went outside the salon to make a call and went back in 3minutes later and looked at color swatches. A lady walks in and speaks to Dan. Dan asked where have you been I haven't seen you in years. The lady said I moved to Woodbridge and now I moved back to Dumfries and then sat down. I got a phone call and stepped outside the door to take the call. While I'm on the call I see Dan seat the lady at a station across from his and start filing off her polish. I immediately stepped in and asked what are we doing. Dan responded unpleasantly saying your after the lady in the back, lady in the back! Have a seat! I said it's 4:20. I was very offended. I stood there for 5 minutes while he continued to work on the lady who came after me. I then left and I don't think I'll return. I feel I was treated unfairly. Dan could've taken my polish off until the lady before me was finished with her pedicure. I was there for over an hour already. I felt unappreciated as a LOYAL client. I've been getting my nails, pedicure, and eyebrows done at the salon for 7 years. I have also referred a lot of friends, family, coworkers, and church members to this salon over the years. I've also been nicked with the file previously and no apology. I was given a tissue to stop the bleeding and then glue was placed over the cut. Sad to say but they have lost a loyal customer!
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September 2022 by Summer Wheatley-Stevens
1st the older man that did my nails just cut my nails and when I asked him why he said you have a couple broken ones just start over. I said you could have put artificial nails on them to match my natural nail length. Then 2nd I told him my nail polish had bubbles he said no its ok and continued putting other stuff on my nails. I am very unhappy with the service and will not be returning.Services: Pedicure
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August 2022 by Sherrell J.
I have been coming here for over two years but was told today, I complain too much. I got my nails done last Monday evening and my nail was broken less than two hours later. I was their last customer and left to go out of town, so I couldn't come back in until I returned. I had to pay for a nail repair but to be told I complain too much speaks volume. If you're doing my nails correctly they wouldn't be breaking. They always try to put you in the less experienced technicians chairs. Van wants your money but don't want you to have any input on services being provided to you. His wife is outstanding with customers.
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August 2022 by Marquetta Williams
smh I am so disappointed. I only wanted a overlay with white gel polish and came out looking like a 3 year old did my nails. I went back and they told me I had to pay the full price to fix what they’ve messed up. I really liked this place but please people don’t have money to waste.Service: Gel manicures
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June 2022 by Neighborhood Carpet Cleaners
Poor service took my mother. Within 2 mins got addressed. And mind you they saw us come in. Finally after 10 mins mom asked to get feet done. They told her to go to the back she goes. And after 15 min I noticed nothing done. So I told her let's go. Lol.
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April 2022 by Tania B.
Piss poor experience. I went in for a eyebrow wax and ended up with second degree burns. I called to resolve the issue first over the phone and was told that happens sometimes, put some ice on it, you should have told the tech that I have sensitive skin. First of all I do not have sensitive skin and I have been getting my eyebrows done for years and this never happened to me. Second the gentleman didn't even brother to ask about the how large the burn was. Told me to put ice on it and it will go away in a few days. So rude over the phone with No empathy what's so ever. They don't care about their customers and if I end up with a scar, I will sue. Don't get your eyebrows done there. In the picture with my hand over my face shows what it looked like after I left the salon and the other is what I woke up to.
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March 2022 by Sara Dong
I was not pleased with my service. T rushed doing my French color. She left my nails messy looking, didn't clean them up and the white nail polish is smeared throughout my nails.Services: Acrylic nails
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February 2022 by Chrissy Love
I walked in for a pedicure and he recommended callus removal. If I knew what the end results would have led me to URGENT CARE I would have NEVER WENT! This particular employee scrubbed the heels of my feet so hard he CUT ME and now the results are me being left with a FOOT INFECTION! I can’t walk much on it and I am now currently on antibiotics. DO NOT GO TO THIS SALON AT ALL! Not to mention the customer service during my visit there was the WORST I’ve ever experienced. The nail technician was very UNPROFESSIONAL and embarrassed me on so many levels. As he was doing my pedicure he was shaking his head and making disturbing faces and gestures while doing my feet as if he was disgusted and frustrated. I will never return to this establishment again! I would not recommend you DO NOT GO HERE!Service: Pedicures
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January 2022 by Nancy Elizabeth
I just called to ask a price for to get my eyebrows waxed and this man,i don't know if he was the owner etc but no excuse smh answers the phone was very rude wouldnt tell me the price saying i have to come in to see then give me the price simply disrespected me on the phone ..I was referred by a friend so it was my first time going thank God I didn't go in person because he wouldn't want to say that to my face nope ladies and men don't go there ..try the one in Walmart by Potomac Mills or the one down the road where Food Lion on Jefferson Davis Hwy in Dumfries.A Plus you need to change your name to F plus because you're an embarrassment to River Ridge Shopping Center???