-
November 2023 by Megan Morey
Got my lashes done for the first time by Cortnii! She’s a patient, passionate artist and so kind. I been spreading the word and looking into a membership??
-
November 2023 by Katie Dixon
I’ve tried 4 different lash places and Amazing lash studio is the only place that does lashes SOOOO well I can make them last, hence worth the membership! The whole team is talented, and Caylin and Dani are FABULOUS!
-
November 2023 by Maillia Tate-Payne
Cortnii did a fantastic job! Throughout the service, she was always making sure I was comfortable. Very professional and super accommodating! 10/10 Will be returning!!
-
September 2023 by Shuntae Roberts
Sandy is so awesome! From demonstrating how to properly clean your lashes, to her method of applying lashes, she works to ensure that the service lines up with the cost. Thank you, Sandy, for being committed to your craft!Service: Eyelash extensions
-
September 2023 by Kyrah K
I had a lift and tint done. This was my first time ever doing something about my lashes. Regretfully, the person who took care of me was not very friendly. I literally had to ask about what I expected to see and how to take care of it. It felt as if she did not want me to talk at all. At the end, I felt that my eyelashes were way too curled- so I called to see if there was anything I could do. Surprisingly I was told that it was what it was and nothing could be done. They said they would make a “note” for the next time. Considering all these facts, there will not be a next time. ALSO - I ended up with conjunctivitis in the evening- this tells me that whatever they used on my eyes was NOT properly sanitized!!! This was an awful experience overall.Service: Lash lift
-
August 2023 by Brenna Fox
I have been an Amazing Lash client for four years now, but at another location. We recently moved from Texas to Virginia and, on finding out that I had overpaid and had a lot of (non-refundable despite asking to have my account paused long before we actually moved) I started going to the Woodbridge location to use these up.The quality has gone from amazing- I have been super happy with my lashes since 2019- to abysmal. I went from getting a fill every 3 weeks in an environment far more humid and hard to maintain them in, to having to go in before the two week mark for a fill because they are thinning so fast.The staff is friendly, location is always clean, but having to drive an hour to pay more, and more often, for lashes that start to look two weeks old by day five is extremely frustrating. Unfortunately I’ll be using up my credits here and then switching to another option.Left photo is 10+ days after a fill (from Texas location), right is only 5 days after a fill from the Woodbridge location.Service: Eyelash extensions
-
July 2023 by Stacy Dykman
I've really enjoyed my experience at Amazing Lash so far! I've mainly seen Natalie and she has been wonderful; her attention to details is excellent. She seems to be a perfectionist by the way she makes sure every lash is right before she finishes. All the girls are lovely at the studio. I'd highly recommend this studio!
-
July 2023 by aiden beall
Manager accuses people of being bad at their job, meanwhile is getting bad reviews on her end and thinks she’s good at her job, WHEN SHE CANT EVEN DO LASHES! How are you going to manage people without even knowing what they are supposed to do. It’s like doing a tech job and not knowing how to work a computer. Plus she looks at everyone’s mistakes way to critically, meanwhile theres a surplus of bad reviews on her as well. Would not want to work here, and would not want to work under a manager who is not even trained and specialized in lashes. Feel really bad for anyone who has to work under her, prayers to you guys??.
-
July 2023 by Stazi Simmons-Gomez
I renewed my membership after healing from neck surgery. I had an appointment last Saturday and arrived a little late due to a dilemma but was in touch with the studio advising them of my issue. When I arrived at my appointment, I was told I could use the allotted time left for my appointment due to my late arrival which was fine. Not even 24 hours after I got a refill all the lashes came out. I called to express my issue on Sunday and was told that a manager would return my call but to no avail.I called today and spoke to Gladys; a manager who was present on Saturday and advised her of the issue I had with all the lashes coming out. The dialogue between her and I did not go well as she made assumptions and accusations that the stylist inform me of whatever policy and procedures which never happen. I did acknowledge the fact I signed the late waiver form but advised the manager, the minute I went into the stylist room she started my lash refill and no conversation had taken place. The manager accused me of being dishonest which led to me cancelling my appointment this coming Thursday and my monthly membership. The manager also refused my $30.00 refund for a lash refill that did not even last a full 24 hours.Whoever is the owner of this business needs to have a conversation about customer service and customer experience. I was excited to have renewed my membership but after this experience I prefer to seek out another professional stylist that cares about their customers as well as their experience when services are received. This is the second and last time I had a horrible experience with this business. The first time was a few years ago when a staff member yelled at me the very day my brother committed suicide and it was not a pleasant experience. This time is the lack of empathy, transparentcy, and assumptions. This is not the way to conduct business.UPDATE July 8, 2023I cancelled my membership months ago and your organization has been still trying to take money out my account after I received poor treatment and customer service. I told you store manager to cancel my membership but the attempts of Amazing Lash Studio trying to take money from out my account.. EVERYDAY.. So do I need to file an attorney general complaint against your organization because this isn't a game. I am that one that loves to sue companies and win.. Lets discuss...Service: Eyelash extensions
-
July 2023 by Hailey Visage
Had to get my lash extensions redone because my previous place didn’t do them right. Brandi took off my previous lashes and put on their lashes and I feel and look great!! She was so nice, explained everything to me. Gave me aftercare instructions and we had a nice conversation. Love Brandi! Definitely going back to get my lash fill here with Brandi again ❤️
-
July 2023 by Lisa Noumbissi
I wanted to give this place 5 stars. I had a good experience when I got my lashes done. Brandi did a great job, I got exactly what I asked for and the rest of the staff was very friendly and informative.But, fast forward to Friday… (I got my lashes done on Monday) by Friday I had probably 2 lashes left, even my husband said “didn’t you just get you lashes done?” But that not all… by Friday my right eye was swollen and red. It was painful as well so I went to the ER where I was diagnosed with pink eye. The only way I could have gotten pink eye is from this lash bar.Needless to say I will NEVER be going back. I’ve gotten my lashes done so many times and at so many different places and I’ve never gotten an eye infection. This place looked clean, so I’m really surprised. Please be careful.Service: Eyelash extensions
-
June 2023 by Isa
Danielle is amazing and so sweet. My eyes aren’t irritated, the application is great, she’s sweet and gentle , and perfect customer service. I got my lashes done with Imani, and I’m not sure if she is new but she didn’t greet me or anything, didn’t explain the aftercare and my bottom lashes were sticking to the top lashes. The lashes didn’t even last a week and felt like they weren’t applied well. I hope if she’s new that she can improve her customer service and application. Danielle fixed them and explained everything to me. I’m not sure if Imani is new but I wish her the best. I will be getting my lashes done with Danielle for now on.
-
June 2023 by Sheila Anderson
I think the service was fantastic. However, way overpriced for the amount of lashes being put on. Especially when I received a mega volume fill. I don’t think I will return simply for that fact and that fact alone. Other than that, I loved the people there and the customer service was pristine! Thank you for that! Good luck to you all. ❤️Service: Eyelash extensions
-
June 2023 by Sahar Dunya Safi
I needed a last minute eye lash extensions refill so I went ahead and booked a appointment. My lashes were literally upside down and needed a refill but after 1 hour working on my lashes she couldn’t fix it. At the end they were so ugly and not even straight. My lashes were sticking to each other. She just didn’t know what she was doing. But I had to pay the full price and it wasn’t even worth it. I left with tears in my eyes. For a true trustworthy client I expected more from this ‘ amazing lash studio’Service: Eyelash extensions
-
May 2023 by Dani S
Staff extremely profand knowledgeable. They were patient as i asked questions and they took their time to explain options. I am extremely satisfied with the resultsService: Eyelash extensions