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March 2024 by Richard Buffington
Batteries Plus continues to amaze me with professionalism and associates that knows great customer service. Wonderful experience all the time.
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March 2024 by KTOWN_SRT
I was forced to purchase this particular battery by the store manager at store 193 on June 3, 2022 at 5:37P. The car slowly cranked over after battery replacement, and they assured me it'll charge to 100% during the drive home. After a week began having slow cranking issues again. Began the cycle of having the store check the battery saying its good and sending me on the way without attempting to assist me. Both store 193 and the dealer has tested the starter and the alternator, and the dealer kept the car to determine if there was a parasitic draw on the battery which was determined no. The dealer tested the battery which returned faulty and need replacement at which I went back to batteries plus and they denied the battery was faulty but told me the dealer would tell me anything to get me to purchase a new battery. The car continued to fail to start; over the course of years till now this point where it continues to fail and requires a jump all the while the store continues to stand behind the battery and stated the battery is fine. It's so bad the car was in for an oil change and failed to start afterwards. They tested the battery again and it came back faulty voltage at 10.5v; after service I drove it back to the store in which they said well it tested 12.3v so it's fine. I explained to them that's a surface charge; and the battery is faulty in which they stated everything is fine again. It's just sad at this point and causing me to miss critical med appointments. Its just sad :(
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January 2024 by Allan Braday
The employees are very professional and knowledgeable on vehicle batteries. They went out of their way in calling around to find the battery I needed.
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December 2023 by Delonte White
Online purchase was easy and Batteries plus had exactly what I needed opposed to Big-box stores. Glad we have a Batteries plus in the community!!!
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October 2023 by Saint Nazario-Camacho
Even when the personnel changes, the service is still friendly, and professional. Started using BP for my employer than have been using them for my personal needs.
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October 2023 by Possum Point
This store is great. People are always nice and helpful.
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September 2023 by Pamela Davis
They always have whatever battery I'm looking for at a great price.
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July 2023 by Brian Zuniga
I ordered ahead online and my order was waiting when I got there. Just a few minutes to check out. I purchased a replacement battery for my Verizon FiOS box and it fits perfectly.
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July 2023 by malik
Great service, knowledgeable staff, was a young lady and young gentleman who installed my new battery into my Lexus which advanced auto said they couldn't do. Purchased and installed within 20 min.
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June 2023 by Dee W
Taylor was extremely helpful. The epitome of excellent customer service. I came in for a weird flashlight battery. She gave me a quick education, tested the battery, and she was very patient.
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June 2023 by John
I had cell phone battery replaced with OEM. Service was professional and exceeded all expectations. Thank you Taylor.
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April 2023 by Ian Lucas
Very professional and courteous. Great prices and good products. The young lady that helped me out was great. The gentleman whom she was mentoring was attentive and helpful and I think he will be a great asset to their team.
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April 2023 by Bob Brown
Batteries Plus Bulbs will always be my first choice from now on if I ever need a auto battery replaced. I happened to find them on line when I was searching for an auto battery that was planning on replacing it myself, which I have done in the past. I am so glad the I stumbled across BatteriesPlus. They did such a good job and so quickly. I will be telling my friends about BatteriesPlus.
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April 2023 by Joanne Rickman
Outstanding, friendly, knowledgeable employees! Always get great service!
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March 2023 by Kenna Wright
both employees were extremely helpful and polite. even though the install was more difficult than expected, they were patient and respectful of my vehicle. i hope i don't need another battery soon, but i will be a repeat customer if i do
