-
December 2023 by Omer Ozbek
These guys are just LIARS! They will be nice to you to deceive you until you buy something. They told me the unit I'm buying is fully functional, LIE, it does not even start. They told me they test each unit, LIE, this machine is simply not working, they would see that in a 3-min test. Before buying, I spefically asked them what happens if there is anything wrong with the item. They asked for my address and told me they will come and fix it if it's defective, LIE!!! Now they are telling me to bring the item back to the store to use warranty. That warranty covers if the item fails during use, not if it is defective right out of the store. When I called them after discovering the defective item, they did not even apologize. They just hang up the phone in the middle of the conversation! Do not trust their word, their appliances are just junk. Their languange and attitude will change the moment you step out of the door. AVOID AT ANY COST!
-
November 2023 by Laura espinoza
If the appliance sold does not work they give you 2 months of guarantee and on top of that they sell another guarantee for a year. They offer variety,
-
November 2023 by Ronald vega pardo
I highly recommend Better Appliances! Their range of appliances is great, and what truly sets them apart is their customer service. Mohamed, in particular, was incredibly patient and knowledgeable, addressing all my queries with a positive attitude.As I renovate my home, affordability is key, and Better Appliances delivers on that front without compromising on quality. Thanks to their competitive prices, I was able to bring in several top-notch brand-name appliance (Cafe- Appliance) within my budget.If you're looking to update your home without breaking the bank, this is the place to go. Kudos to the team for their excellent service and for making home updates a stress-free and budget-friendly experience. Thank you Mohamed and Better Appliances!
-
October 2023 by Kevin Amaya
Really knows their clients & competition. Doesn’t beat around the bush, fair pricing, great warranty, and local!Bought a washer / dryer & they are delivering tomorrow & I’m fine because I was able to get a 1 year warranty. Oh and they answer their phones!
-
October 2023 by Zaid Omar
Bad bad experience, I bought 4 appliances stove , fridge,dishwasher and microwave the fridge doesn’t make an ice from the one day I bought and the dishwasher doesn’t work properly I did complain from the first day the guy sent me the technician , the technician said yes they are not working both talk to the office I talked to them they said ok you gonna buy the part and we gonna install for you for free , it’s unacceptable the appliances should have 3 month warranty and I I did complain from the first day I bought and I did not get any thing from them .
-
October 2023 by Anastasia McRoberts
These guys are so great to work with. They're easy and not pushy on the sales floor. They'll come pick up your old appliance and install the new one for an affordable fee. We bought a fridge from them earlier this summer and are back today to get a new washer and dryer. We don't consider going anywhere else when we need a new appliance!
-
September 2023 by J C
I bought a used washer dryer combo here in 2013. The washer was trouble free for 10-years. 10 years later, I am here to replace the washer. For a fantastic price, I got 10 years of service from that first washer. If you need to replace your washer/dryer, I highly recommend that you check here first.
-
August 2023 by david boswell
Excellent selection! Above excellent pricing compared to other stores I’ve been to. This is my 5th purchase from them. I looked around but I came right back.
-
July 2023 by kwadwo Adjei
Mohammed is customer service oriented more patient and ready to give the best to customers
-
July 2023 by Farasat C.
Very Nice and polite people,Stands behind their Sales,Shopping this place from the last 5 YearsThanks
-
March 2023 by Amber Torney
I’ve brought appliances twice and both times I’ve had exceptional service. From the response time, to friendliness, and quality of appliances, I would definitely recommend.
-
January 2023 by kydbuu
Bought a washer from this store, had a minor issue. The person working assisted me with my problem, and switched the problem washer for a different unit at no extra cost. Very pleased with the new unit, works well. They helped me load the washer into my truck, pleasant and professional through the whole ordeal. I would buy from them again.
-
December 2022 by Janiya Rourk
I spoke with Daud looking for a second refrigerator for the garage over the phone. Upon arriving he explained and presented me with the different refrigerators that met my needs. Customer service was good and matched with a quick and easy transaction. Refrigerator will be delivered tomorrow!
-
December 2022 by Alondra Cruz
This place is amazing great quality appliances for great prices ! The service provided was the best they took the time to explain the features on the items purchased and were very pleasant and helpful with everything I 100/10 recommended this place
-
December 2022 by Clarissa Hart
Don’t shop here! I bought a new lightly dented fridge that supposedly worked. When I plugged in the fridge it wouldn’t cool past 67 degrees. I contacted the store and was told to use the warranty card. I attempted to register the product online under the warranty number but kept receiving an error stating, “The warranty serial number doesn’t exist or has already been registered.” I tried to contact the store once again but they screened my calls and wouldn’t return my calls. Don’t fall for their additional discounts they will give you for leaving a 5 star review!
