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February 2024 by Marsha Nigh
Well stocked, Clean, and efficiently laid out. The staff is great.
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December 2023 by RZep
BJ’s Falls Church does not have Gasoline Service
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August 2023 by George S.
Buyer be where . Stay away from BJs credit card . Total scam . There should be a class action law suit Against them . If anyone else has had any issues. With there CC please comment. Seriously do not Get there CC !!!!!! Fall's church Va store has some of the rudest staff . Tire center . Waiting patiently for counter person to Help me . I'm next in line . Lady walks in . And the Same ethnicity as the guy working behind the counter. I was next but some how she got my turn . WOW !!! Manager comes to the tire area . I asked him can you Help me I have been waiting for a while. He said yes . Give me a few minutes I will be right back . 45 minutes later I just left . At that time I was receiving from Cancer. He could easily tell I had a medical condition. Anther time I was shopping in the store. They had there signs mixed up . Sign said verify pack of chips $8.99 . When I cot to the register. Chips rang up $15.99 . So I Told the front End Manger . He looked at me & said . The chips are $15.99 . You can't buy chips for $8.99 . Loud nasty voice . I live in North Arlington. So I thought it would be nice to have a super store close to home . Wish it was Costco or Sam's . Been shopping with them for years . Never once had I had an issue. The worst . And seriously never get there Credit Card . Fake late fees . And a bunch of lies !!!!!!!!! They don't even deserve 1/4 Star !!!
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August 2023 by Julian Nativi
No body should work here. I got assaulted overnight for trash that wasn't mine and fired for it. Beware, scumbags with preferences.Do not apply here, they'll assault you when you speak up and stand up for yourself. Weak, management. Debbie needs to be fired.
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July 2023 by Angelina B.
The layout is clear. Very clean. But the customer service at the register is rough. As a first customer I am utterly oblivious to how I should place items on the conveyer belt. The cashier is chatting with a coworker next to her station, okay no big deal, it's near closing. I put all small items on the belt and left the big and heavy items on the cart. Next thing I'm told by the cashier to put all my items in the cart (except for under) on the belt. I do so, and then while paying I ask why couldn't you scan the heavy items with the scanner gun. They then ignored my question and handed me my receipt. Dear BJ's, Please train your staff a little more.
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July 2023 by Sam S.
Cashiers make all the difference! We had a really lousy one today. She was rude. She was indifferent. She was in a rush. Recently, BJ's sale. Flyers are hard to find! Some cashiers are happy to help. The one we had. Today was a real piece of work. Couldn't care less about our experience at BJ's and stuff like that sticks in your head when it comes time to renew your membership! Things you have to think about.
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July 2023 by Shane R.
My biggest problem with this BJs, and I've been to a few, is that every time I go in, some young kids rush up to me and try to get me to switch cellphone providers. And I'm not exaggerating. And the last thing I want to have to deal with is a salesman when I'm just trying to shop for food, particularly when I'm paying a membership fee to shop there!Other than that, it's your typical BJs.
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June 2023 by Rachael Covington
Not nearly as clean as fredericksburg, the shopping carts are all somewhere outside, and the environment was off. Not the safest feeling
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June 2023 by Alaa Ghazala
Very nice place. It's my first place to go when I need anything.
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June 2023 by James Thompson
Always a good experience, but never quite have everything we need
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May 2023 by Lamarr Johnson
Why is it when you improve a process, I t gets worse? If my wife places an online order, I cannot pick it up because the app will not reflect the order on my app, even though we share the account. I have to go into the store and find an employee, which can be challenging in itself and hope they have a pleasant attitude. The chances of that happening are 50-50. As much IAs I love BJ's over Sam's Club or Costco, I don't need the frustration that comes with every visit. Please do better.
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May 2023 by Huggsby
Management team is trash, mistreat their employees and are all bad at their jobs. Dont respect or compensate the workers who try hard and put in extra effort. Trash can of a store
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April 2023 by Angela
This is an wholesale store, where you can buy from food to household items and clothing. Prices are good.
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February 2023 by Abdul Javeed
Too Many BJs marketing people (phone, home renovation etc) bothering customers. Please leave us alone so we can shop peacefully!!!
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January 2023 by Andrew P.
From what I can tell it's a great selection inside the store. Thankfully I'm able to make my purchases through the BJ's app and pick it up, either in the car park when I have the kids, or when I walk into the store without the kids. The store is laid out in a logical manner that thankfully doesn't change very much. Regardless, the online purchase and parking space drop off is the best part about this BJ's.
